App-less mobile tool strives to engage shoppers, boost traffic and sales

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Web platform offers up engagement opportunity as well as data analytics capability.

FEATURES


Amazon debuts push-button service to make re-stocking super easy

Convenience is at the core of mega online retailer's re-order service.

Amazon earnings reveal big sales, accomplishments across business lines

Amazon had a good second quarter, and leaders said it proved once again the retailer’s motto of great prices, shopping convenience and putting the customer first is reaping big rewards.

Back to School: Sales to dip nearly 10% despite other economy gains

Despite positive economic moves in the housing and job markets, the retail back-to-school sales season won't be as robust as last year. Overall, however, spending has been on a steady and healthy progression.

Facebook 'buy' button ignites debate regarding consumer adoption

Facebook is adding a ‘buy’ button so its zillions of users can shop as they socialize and the move has industry watchers buzzing.

Amazon bested Black Friday in Prime Day sales event

Amazon’s Prime Day sales promotion was already beating the mega online retailer’s 2014 Black Friday order rate by late afternoon Wednesday, with eight hours remaining in the deal event.

Back to School: 8 tips for enhancing mobile customer experience

In Part 2 of our Back-to-School series, an expert offers tips on enticing the mobile shopper and ensuring the mobile retail experience is rewarding for the consumer.

Retail of the future: Five insights from SXSW Interactive

In the case of retail tech, the biggest question wasn’t around the technology itself, but how to use it.

The ROI of social engagement

Current social media trends put the focus on context.

Why the empowered customer is good for retail

While the Internet trained consumers to be extreme deal-seekers, the mobile revolution is empowering them to be extreme convenience-seekers.

Crowdsourced shopping site sends users on a Hunt

The Hunt boasts 3 million users, who work to help other users find specific products online for purchase.

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NEWS


Mobile payment gains ground but cash, debit cards still rule the register

Retail payment remains a mix of options as consumers focus on convenience, reveals new study.

NRF expects 2015 second half to be more robust in sales activity

While the NRF's initial sales expectations aren't what they were back in February there is still a big bright spot ahead for retailers in the second half of 2015.

Report: Amazon launching drive-thru grocery store concept

Amazon is reportedly once again expanding its retail footprint, this time with a Silicon Valley-based food selling operation.

Study: It's a mobile, mobile, mobile retailing world

New report reveals mobile apps generate almost 50 percent of mobile transactions for some of the biggest e-commerce players.

Girl toy sales slump proving to be a challenge for retailers

Girls aren't buying as many toys these days as boys and it's impacting the bottom line for retailers.

Google mobile buy button move is all about helping consumers, retailers

Search giant Google not only wants its users to find what they need but buy what they need without leaving its website.

Amazon expands handyman service to 15 metro areas

Amazon Home Services is expanding nationwide in terms of providers and services, as it begins moving into 15 metro areas including Atlanta, Boston, Miami and San Diego.

Toys "R" Us prepping new online platform in ecommerce revamp

Toys “R” Us is moving its ecommerce operations in-house and developing a new online shopping platform.

AmEx gets PayPal-like with Express Checkout

AmEx Express Checkout enables AmEx cardholders to check out quickly at participating online merchants by using their americanexpress.com account login.

Men are from Mars, women from Venus in the retail shopping environment

When it comes to retail shopping men and women have very distinct behaviors, both in the brick and mortar environment and online, and retailers need to tune marketing and merchandising approaches to meet the varied needs.

Online grocery shopping gaining in popularity among consumers

More consumers are jumping online to buy groceries these day, with a 29 percent increase in total online grocery shopping in the past year.

Survey: Consumers not too confident regarding retail data security

The retail industry is getting poor marks when it comes to secure handling of consumer data, ranking the lowest, along with government agencies, in a new survey.

Peapod.com debuts farm box produce service

Peapod.com is delivering local farm produce via a new service called Peapod Local Farm Box this summer in nearly a dozen states.

Women’s clothing retailer lululemon recalling elastic draw cords

Lululemon, which sells high-end women’s clothing, is being directed by the Consumer Product Safety Commission to replace the elastic drawstring used in over 300,000 tops due to potential eye and face injuries.

Webinar download available: 'How to Deliver a Stellar Site Search Experience'

Site search is one of the most critical methods of product discovery on ecommerce sites and is the focus of a webinar that's now available to readers.

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The Internet boom changed the way people shop, and today it is rare to find a retailer that does not have an online presence of some sort. But online sales are very different from real-world sales — and making sure the experience is consistent with in-store is crucial.