Results of a new survey show a disconnect between what customers say they want, and what retailers think they want.
Do bricks and mortar cost more than bytes and channels? For Macy's, the question may not matter as much as whether the two investments, combined, sell more sweaters, suits and shoes.
Retail evolution is speeding up, and it waits for no one.
For online retailers, Alibaba’s enormity is a good illustration of the vast size and opportunity presented by Chinese e-commerce, which has recently been deemed the biggest e-commerce market in the world.
Amazon's first smartphone combines visual product recognition with one-click shopping from the online giant's inventory. Should other retailers be scared?
Apple introduces mobile wallet capabilities that combine NFC, Passbook and Touch ID. The company has support from banks, major card issuers and retailers.
During this year's CONNECT Mobile Innovation Summit, Vibes CEO Jack Philbin led the opening panel on the future of mobile and what it means for retail.
Today's retail stakes are too high for "lies, damned lies, and statistics."
The retail world today is epitomized by near-global access to the Internet and speedy adoption rates of smartphones.
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Is it harder to deliver a positive customer experience via mobile platforms? Forty percent of e-commerce executives say yes.
Mobile-commerce merchants can leverage features for the holiday shopping season.
For restaurants and retailers, the possibilities opened by the mobile wallet revolution extend far beyond payments.
The company's online payments gateway is now available in the country for small and-medium-size businesses.
Campbell, who reports to Mike George, president and chief executive officer of QVC, Inc., is responsible for guiding the strategic direction of the company's TV, web, mobile, tablet and social while translating the QVC brand across all platforms to drive customer engagement and e-commerce sales.
In addition to free shipping on all online orders through Dec. 20, Target said it now has more than 65,000 items available for "buy online, pickup in-store." The retailer said 80 percent of online orders are currently being fulfilled within one hour.
Overall, the majority of retailers are struggling to implement technologies now regularly expected by consumers, which prevents them from exploring future retail opportunities.
New research in 17 countries shows consumers combining online, in-person shopping for even low-value purchases.
Survey results show 36 percent of shoppers intend to buy gifts via their mobile device, up 29 percent from last year, and 49 percent will make purchases based on a social referral.
New research from Contact Solutions shows that consumers have high expectations for retail care when shopping via mobile device, and if those expectations aren’t met, they’ll abandon the experience entirely.
Acromobile Payments with bitcoin acceptance is available to any merchant as a fully integrated Order-to-Bitcoin-to-Cash solution with integration to leading CRM and ERP systems.
Payment products provider will allow its partner developers to add Apple's system in their offerings through an SDK.
According to the company, customers benefit from global infrastructure capabilities, responsive scaling for peak periods and included redundancy capabilities.
Move comes months after investor Carl Icahn suggested a split so that both entities could focus on their strengths.
Bigcommerce Analytics delivers information such as best-selling products, popular categories, average order value (AOV), purchase funnel analysis, abandoned carts, category-level merchandising and customer acquisition insights.
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The announcement comes after the recent launch of a similar service, #AmazonCart, which uses the same functionality to add products to a user's Amazon shopping cart.