Companies partner to expand WordPress e-commerce capabilities

WooThemes and 2Checkout collaborate to offer online payment technology in nearly 200 countries to accept payments in 26 currencies.

FEATURES


Seven critical questions required for business decision precision

Today's retail stakes are too high for "lies, damned lies, and statistics."

Embracing big data, technology and omni-channel operations to enhance the customer experience

The retail world today is epitomized by near-global access to the Internet and speedy adoption rates of smartphones.

Four considerations for providing the best mobile customer experience

Is it harder to deliver a positive customer experience via mobile platforms? Forty percent of e-commerce executives say yes.

Winning the online retail war with merchandising

Online merchandising is still evolving, and many e-retailers are overlooking invaluable tactics.

Amazon's Fire Phone: Will it succeed?

The sprawling online retailer has finally unveiled its smartphone. But is the company too late to a game that is well underway?

Big data, value pricing and fairness

Value pricing has long recognized that products and services have different utilities and, consequently, different values for customers.

Alibaba goes boutique: What we can learn from 11Main

Although most retailers don’t have the resources of an Alibaba-sized parent company, we can use key insights from Alibaba’s newest venture to aid our own strategies.

Amazon teases 'amazing' new device coming later this month

Amazon has uploaded a brief video, showing the reactions of various consumers to a new mystery product.

The one thing about Big Data that retailers aren't talking about enough

The collection of consumer data is not just transactional – there is an emotional component that is being ignored.

How data design can take the pain out of purchases

Owning new things is supposed to give us pleasure, but the process of acquiring them can come with pressure.

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NEWS


Diane von Furstenberg testing 'clickable/actionable' videos on Facebook

The shopping-via-video experience allows customers to make a purchase by clicking on individual items within the video.

ChannelAdvisor publishes new Multichannel E-Commerce Study

Study finds that 90 percent of retailers surveyed are selling on marketplaces, 64 percent are using digital marketing.

Global Payments to offer bitcoin acceptance

Payment solution provider Global Payments Inc. announced that it has signed a referral agreement with BitPay that will allow Global Payments to incorporate cryptocurrency into its product suite and to offer bitcoin payment acceptance to its worldwide merchants.

Amazon expands same-day delivery to six more cities

Amazon.com announced it has expanded Same-Day Delivery with new “Get It Today” capabilities for customers in Baltimore, Dallas, Indianapolis, New York City, Philadelphia and Washington DC metro areas, with more than a million eligible items now available for same-day delivery.

Smartphone-generated retail revenue up 97.6 percent, July 2014 vs. 2013

Mobile commerce platform Branding Brand has released the results of its Mobile Commerce Index for July 2014. The worldwide data sample reports smartphone-generated traffic, orders, and revenue by consumers to retailer smartphone-optimized websites from July 2014 vs. July 2013.

Sitecore introduces .NET-based experience commerce platform

Sitecore has announced an early access program for Sitecore Commerce, which it says is the first enterprise-grade .NET customer experience management solution with fully integrated commerce functionality.

Walmart.com getting a big overhaul

Walmart is looking at online as a growth opportunity in the face of some disappointing quarters.

FTC says mobile shopping apps aren't disclosing enough info to consumers

A new staff report issued by the Federal Trade Commission finds that many mobile apps for use in shopping do not provide consumers with important information, such as how the apps manage payment-related disputes or handle consumer data, prior to download.

Nordstrom acquiring personalized clothing service Trunk Club

According to the companies, Trunk Club's 250 personal stylists build true, one-to-one relationships with their members to understand their lifestyles and styling preferences before hand-selecting merchandise that is then shipped to the customer.

Study says 'neutral' online reviews are anything but neutral

Although businesses have recognized the value of online reviews for monitoring consumer interests, social media monitoring tools only track positive and negative sentiments, while overlooking the large amount of neutral reviews, which comprise about 50 percent of online reviews.

Marquee software optimizes online product descriptions

According to the company, Marquee automatically and consistently sharpens the relevance of product descriptions across web, mobile and tablet platforms.

MarketLive integrates login and pay with Amazon

E-commerce platform MarketLive has announced a strategic agreement with Amazon Payments, offering the ability for MarketLive merchants to help streamline the login and checkout process and increase conversion numbers. According to the companies, the integration of Login and Pay with...

Worldwide e-commerce sales to increase nearly 20 percent in 2014

Business-to-consumer e-commerce sales worldwide will reach $1.47 trillion in 2014 according to new figures from eMarketer, increasing nearly 20 percent over 2013.

Search marketing tops online retail customer acquisition tactics

Despite the arsenal of digital marketing tactics now at every retailer’s fingertips, one customer acquisition tactic still stands above the rest: paid search programs. According to the 2014 Shop.org/Forrester Research Inc.

Report says delivery will make or break holiday shopping this year

After a holiday season marred by lackluster order fulfillment and dissatisfied consumers, a new report from CFI Group and eBay Enterprise urges retailers to enhance fulfillment practices early to avoid losing customers, and revenue, this holiday season. Among its findings,...

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The Internet boom changed the way people shop, and today it is rare to find a retailer that does not have an online presence of some sort. But online sales are very different from real-world sales — and making sure the experience is consistent with in-store is crucial.