Second consecutive week sees $5B weekdays of online desktop spending

The online desktop spending season-to-date remains up 15 percent, still ahead of forecast.

FEATURES


The basics of bitcoin for retail

E-commerce and brick-and-mortar retailers targeting millennials and other tech-savvy consumers should give serious consideration to accepting the virtual currency.

Survey names 'naughty,' 'nice' online retailers when it comes to security

Criteria for judgment included password requirements, personal information requested and how much effort they put into helping their customers follow good security practices.

Webinar spells out five big mistakes retailers are making with mobile this year

As the holiday shopping season really gets underway, retailers need to make their online shopping experiences as frictionless as possible. This presentation explores some ways they can.

Retail in 2015: The age of uncertainty

Results of a new survey show a disconnect between what customers say they want, and what retailers think they want.

Macy's omnichannel strategy: Moving engagement as well as sweaters

Do bricks and mortar cost more than bytes and channels? For Macy's, the question may not matter as much as whether the two investments, combined, sell more sweaters, suits and shoes.

Seven disruptive trends that will kill the 'dinosaurs of retail'

Retail evolution is speeding up, and it waits for no one.

Why the Alibaba IPO is a golden opportunity for online retailers

For online retailers, Alibaba’s enormity is a good illustration of the vast size and opportunity presented by Chinese e-commerce, which has recently been deemed the biggest e-commerce market in the world.

Is the Amazon Fire phone the ultimate showrooming machine?

Amazon's first smartphone combines visual product recognition with one-click shopping from the online giant's inventory. Should other retailers be scared?

An in-depth look at Apple Pay, and what it means for retailers

Apple introduces mobile wallet capabilities that combine NFC, Passbook and Touch ID. The company has support from banks, major card issuers and retailers.

#CONNECTsummit14: Jack Philbin on mobile marketing best practices

During this year's CONNECT Mobile Innovation Summit, Vibes CEO Jack Philbin led the opening panel on the future of mobile and what it means for retail.

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NEWS


Study says more people buying beauty and personal care products online

The research found that Beauty and Personal Care, an industry traditionally rooted in the ability to touch, smell, sample and experiment with products in stores, is being played by a new set of rules.

Survey says online shoppers lack trust in credit cards

Connexity's Bizrate Insights finds U.S. shoppers most trust their personal bank, PayPal and Amazon.

Luxury brand Sabon boosts e-commerce holiday sales by 35 percent via personalization

Sabon said it saw dramatic improvements across key performance metrics including user engagement, total page views, time spent on site and most importantly, sales.

Three-quarters of all online purchases made within the first 60 minutes

Within the first minute of an online shopping session, brands lose 30 percent of their site visitors.

Report says mobile shoppers prefer Sundays

In the U.S., Amazon is the most popular shopping destination for mobile users, with a 36.3-percent market share of traffic; eBay comes in second with 16 percent, followed by Craigslist with 11.5 percent.

Reflektion launches visual site search for online retailers

The solution is generating an average of 315 percent more revenue per search term compared to standard site search.

Amazon adds 'make an offer' feature to its marketplace

Amazon has added a feature to its third-party marketplace that calls to mind the spirit of weekend yard-sale trips: haggling.

MTA pilots digital signage shopping on Amazon in NYC subways

Just in time for the holiday shopping season, New York City MTA's "On the Go" digital signage information kiosks will showcase transactional Amazon.com ads to subway riders

Twitter set to test card-linked offers

Social network also is still testing a Buy button as it enhances position as an e-commerce portal.

Survey: Online shoppers have become deal-hungry

Eighty-one percent of survey respondents said the accessibility of discount, deal and coupon sites have affected their willingness to pay full price. In fact, 35 percent said they never pay full price for items online.

RewardsPay allows its online shoppers to pay using bitcoin

Partners with Coinbase to provide customers with additional payment option.

The best time for online Black Friday shopping? Wednesday night

The online versions of these sales typically start many hours earlier and in some cases days before.

Amazon increases product listings 43 percent heading into holidays

Amazon added four times as many SKUs to its website between July and September as it did in the entire first half of 2014.

While others discount, Amazon raises prices on Cyber Monday

In the 2013 holiday season, while Amazon discounted the most on Black Friday, it then raised prices the most for Cyber Monday.

Research suggests online retailers lose sales through irrelevant promotions, poor follow-up

Survey underscores retail's disconnects: Three quarters of online retailers promote irrelevant products, while others fail to build customer relationships that drive repeat purchases.

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The Internet boom changed the way people shop, and today it is rare to find a retailer that does not have an online presence of some sort. But online sales are very different from real-world sales — and making sure the experience is consistent with in-store is crucial.