In the case of retail tech, the biggest question wasn’t around the technology itself, but how to use it.
Current social media trends put the focus on context.
While the Internet trained consumers to be extreme deal-seekers, the mobile revolution is empowering them to be extreme convenience-seekers.
The Hunt boasts 3 million users, who work to help other users find specific products online for purchase.
Early attempts by brands to gain followers and fans on social media are now giving way to more sophisticated efforts to leverage the power of social influence to convert sales.
Sandy Kennedy, President of RILA, calls on Congress to pass legislation that enacts a single, preemptive national data breach notification standard.
There are several ways the retail customer experience is actually becoming smaller, and it seems to be a good thing for sales and customers.
The holy grail of 1-to-1 personalization presents a challenge that 55 percent of online retailers haven't even begun to address, although several key elements are easy to implement today.
The BIG Show is bigger than ever, so where do you begin? Start with our checklist of five things to look for at retail's biggest gathering.
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E-commerce and brick-and-mortar retailers targeting millennials and other tech-savvy consumers should give serious consideration to accepting the virtual currency.
Target took its website off line for about 20 minutes in the dark hours of Sunday morning as early shoppers scanned through Lilly Pulitzer bathing suits, shift dresses and jumpsuits before stores opened at 8 a.m.
Lavu Inc. has consolidated the branding of their worldwide POSLavu iPad App by combining and redesigning all of their websites into one, and updating their social media handles.
Chinese online direct sales company to leverage logistics and marketing capabilities to help international partners sell directly to China.
Barclays said the influence of mobile on spending, however, is expected to more than double this figure from £18.4 billion to £112 billion over the same period.
Unata, the Toronto-based provider of one-to-one omni-commerce solutions, today announced that Lowes Foods, a locally-owned and operated grocery chain headquartered in North Carolina, has selected Unata's customer engagement platform for a pilot, which will offer a one-to-one e-commerce experience for its shoppers.
More than 83 percent of consumers would stay loyal to a retailer with an easier returns delivery service, but majority expect a free service and more convenience and choice.
Charming Charlie said it recently expanded its relationship with Stored Value Solutions.
Only 42 percent of shoppers found it easy to complete a purchase using a mobile device, and when asked which aspect of the shopping experience is most in need of an upgrade, 39 percent ranked the physical store first.
Identity verification company Zumigo Corp. has introduced what it says is the industry's first merchant payments validation service based on the real-time location of a customer's mobile phone, as well as a service to verify consumers' identity and credit card credentials during online purchases to prevent e-commerce fraud.
According to the company, the Prime Now service will be available to Baltimore and Miami subscribers from 8 a.m. to 10 p.m., seven days a week.
PetSmart and Amazon.com deliver the best customer experience in the retail industry, according to the 2015 Temkin Experience Ratings, an annual ranking of companies based on a survey of 10,000 U.S. consumers.
The direct integration is first available to Bigcommerce merchants, and will automatically update and transfer invoices, expenses and other financial data.
Retailers can now let shoppers tap and swipe their way to a more relevant selection of products to drive new levels of engagement, all within the mobile browser.
Online shoppers around the world want the ability to search and shop on multiple channels and devices, expect to see alternate delivery and payment options, and when it comes to shipping and returns, "free" is a driving factor to complete the sale.
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With the release, online merchants can get answers about their customer, marketing, and merchandising data and take action on what they learn in seconds.