Today's retail stakes are too high for "lies, damned lies, and statistics."
The retail world today is epitomized by near-global access to the Internet and speedy adoption rates of smartphones.
Is it harder to deliver a positive customer experience via mobile platforms? Forty percent of e-commerce executives say yes.
Online merchandising is still evolving, and many e-retailers are overlooking invaluable tactics.
The sprawling online retailer has finally unveiled its smartphone. But is the company too late to a game that is well underway?
Value pricing has long recognized that products and services have different utilities and, consequently, different values for customers.
Although most retailers don’t have the resources of an Alibaba-sized parent company, we can use key insights from Alibaba’s newest venture to aid our own strategies.
Amazon has uploaded a brief video, showing the reactions of various consumers to a new mystery product.
The collection of consumer data is not just transactional – there is an emotional component that is being ignored.
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Owning new things is supposed to give us pleasure, but the process of acquiring them can come with pressure.
The shopping-via-video experience allows customers to make a purchase by clicking on individual items within the video.
Study finds that 90 percent of retailers surveyed are selling on marketplaces, 64 percent are using digital marketing.
Payment solution provider Global Payments Inc. announced that it has signed a referral agreement with BitPay that will allow Global Payments to incorporate cryptocurrency into its product suite and to offer bitcoin payment acceptance to its worldwide merchants.
Amazon.com announced it has expanded Same-Day Delivery with new “Get It Today” capabilities for customers in Baltimore, Dallas, Indianapolis, New York City, Philadelphia and Washington DC metro areas, with more than a million eligible items now available for same-day delivery.
Mobile commerce platform Branding Brand has released the results of its Mobile Commerce Index for July 2014. The worldwide data sample reports smartphone-generated traffic, orders, and revenue by consumers to retailer smartphone-optimized websites from July 2014 vs. July 2013.
Sitecore has announced an early access program for Sitecore Commerce, which it says is the first enterprise-grade .NET customer experience management solution with fully integrated commerce functionality.
Walmart is looking at online as a growth opportunity in the face of some disappointing quarters.
A new staff report issued by the Federal Trade Commission finds that many mobile apps for use in shopping do not provide consumers with important information, such as how the apps manage payment-related disputes or handle consumer data, prior to download.
According to the companies, Trunk Club's 250 personal stylists build true, one-to-one relationships with their members to understand their lifestyles and styling preferences before hand-selecting merchandise that is then shipped to the customer.
Although businesses have recognized the value of online reviews for monitoring consumer interests, social media monitoring tools only track positive and negative sentiments, while overlooking the large amount of neutral reviews, which comprise about 50 percent of online reviews.
According to the company, Marquee automatically and consistently sharpens the relevance of product descriptions across web, mobile and tablet platforms.
E-commerce platform MarketLive has announced a strategic agreement with Amazon Payments, offering the ability for MarketLive merchants to help streamline the login and checkout process and increase conversion numbers. According to the companies, the integration of Login and Pay with...
Business-to-consumer e-commerce sales worldwide will reach $1.47 trillion in 2014 according to new figures from eMarketer, increasing nearly 20 percent over 2013.
Despite the arsenal of digital marketing tactics now at every retailer’s fingertips, one customer acquisition tactic still stands above the rest: paid search programs. According to the 2014 Shop.org/Forrester Research Inc.
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After a holiday season marred by lackluster order fulfillment and dissatisfied consumers, a new report from CFI Group and eBay Enterprise urges retailers to enhance fulfillment practices early to avoid losing customers, and revenue, this holiday season. Among its findings,...