Mobile Wallets 101

This report provides an introduction to mobile wallets, and explains why they should accept mobile proximity/point-of-sale payments through their own mobile app, through financial institution-issued mobile wallets, and through third-party mobile wallets.

Type: Guide

Sponsor: Mobile Payments Today


mPOS 101

What merchants need to know about mobile point-of-sale technology.

Type: Guide

Sponsor: Mobile Payments Today


Prepaid + Payment Kiosks = The Perfect Fit

Bill payment kiosks provide a boost for the launch of prepaid programs.

Type: Case Study

Sponsor: U.S. Payments


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FEATURES


Talking With: Soar Payments Founder Rich McIver on improving the checkout experience

The customer experience starts when a consumer walks into the store for the first time and goes well beyond the checkout process, but if the purchase experience is not rewarding it can hurt the retailer in more ways than one.

3 ways to boost the online checkout experience

Simplifying the online checkout process can be fairly simple and benefit your business in the long term as it makes customers happy.

Payment breaches to continue despite US EMV liability shift

With the adoption of EMV technology in full swing, two questions remain top of mind: will the transition to chip and PIN make credit cards and transactions more secure from attacks? What impact will this change have on other payment methods?

Retailers lagging on EMV card technology transition, reveals study

Despite a deadline of October 2015, 42 percent of retailers have yet to update payment terminals to be EMV compliant.

New York company debuts pure mobile-only grocery checkout

While AmazonFresh, FreshDirect and Peapod have offered consumers varying degrees of online and mobile grocery ordering for several years, the in-store experience could use some help.

Discount Tire wheels out mobile payment with one goal in mind

The 56-year-old largest tire and wheel retailer realizes that buying tires isn’t usually a fun time for consumers so it wants to make the purchase point as easy and pleasing as possible.

Mobile is affecting commerce decisions for retailers

At the NRF Big Show, a panel discussion about what's next in payments focused on the role technology has played in consumers' expectations as they interact with their favorite brands.

Panera leader: Payment, mobile innovations boosting customer experience

Panera Bread is still going full throttle in expanding payment strategies to reduce consumer friction points and enhancing the customer experience.

Mitigating cybersecurity threats to ensure customer experience is a safe one

Although the nationwide rollout of EMV technology is beginning to eliminate some security concerns, experts expect to see an increase in online fraud as fraudsters turn their attention to online sales.

3 changes to PCI mandate retailers need to understand

Three changes to the PCI DSS mandate are having dramatic effects on a number of business owners and vendors.

Critical reasons why retailers need a seamless product return process

Retail product returns, which appear to be a minor part of the customer experience, are actually a crucial component of the overall relationship between the consumer and retailer.

Retailers beware: Mobile drives holiday shopping season

Mobile shopping already was ahead of expectations in the weeks leading up to the official start of the holiday season in the U.S.

3 tips to foster a robust in-store holiday season

Sometimes it's the simplest things that can play into a rewarding customer experience and a rewarding sales season for retailers.

The merging of social media, payments and mobile

No other online channel is driving retail sales and referral traffic quite like that of social media and Michael Hagen, the corporate ID strategist and managing director of IDchecker, a Mitek company, believes that will converge with mobile payments in 2016.

FCES15: The evolution of restaurant technology

There has been a massive evolution in the use of technology within the past decade, the past five years — and even within just the last year. There are no signs of that evolution of technology use slowing, including in the fast casual restaurant industry.

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It's all about the money, and retailers that make it easy for their customers to pay for products and services increase their chances of making the sale. Payment technology is constantly evolving, too, meaning that retailers need to keep both themselves and their in-store systems up-to-date.

NEWS