FCES15: The evolution of restaurant technology


There has been a massive evolution in the use of technology within the past decade, the past five years — and even within just the last year. There are no signs of that evolution of technology use slowing, including in the fast casual restaurant industry.


FCES2015: Going mobile no longer ‘if’ or ‘when’ but ‘now’

Mobile is the most effective way to serve the millennial segment.

The mobile shift is now for companies, software developers

We're long past the point where companies and software developers are in the middle of a shift to a mobile-only mindset. We’re already there and any company not thinking the same way at the moment is in danger of losing their customers to others who already possess the mobile mentality.

Brace yourselves: EMV is here

The liability shift hits Oct. 1, but there's still a lot of work to be done to get consumers and merchants ready for a new payments environment.

Online personal touch can prove as elusive as finding boat sneakers in the fall

The personal experience can be missing at even the most tenured ecommerce retailers as a search for white sneakers reveals.

Securing the retail experience: Tips to avoid the disastrous data breach

Shoppers love convenience, but as one security expert relates, convenience should never be viewed as more important than data and transaction security.

Consumers want convenient, flexible, and simple ways to pay

Retailers who make the purchase process slow, arduous and inconvenient aren't going to score big with consumers in the near future.

How loyalty programs can drive retailers, customers to embrace mobile payments

The point of sale is a valuable moment to boost a consumer's experience. If managed right it can also be a huge loyalty-boosting event.

Reasons digital wallets are destined to be ‘the’ payment process

The future of payments will be based on three things: versatility (online and offline usage), convenience, and security. Digital wallets provide all three.

CONNECT: How to get your app into the hands of millennials

Millennials will only keep 20 apps on a phone so the challenge is creating one that makes the cut.

How to avoid potential handcuffs lurking in the credit card transaction

Plastic holders can make purchases easier, faster, and usually in greater quantities than they would if they were paying with paper. This makes transacting credit cards for sales a necessary evil.

See More »


Retailers: Tech is big hurdle in advancing business, driving forward

Old cranky point-of-sale systems are a big obstacle in driving the retail business forward, but a new system isn't the silver bullet, retailers acknowledge in a new research report.

Fujifilm, Provision Interactive collaborate on 3D Savings Center kiosks

Fujifilm and Provision Interactive are teaming up to deploy Provision 3D Savings Center kiosks and network across the country.

Twitter rolls out 'Buy Now' button

Adidas, Best Buy, and PacSun are among the first retailers to use the feature.

Study: Consumer loyalty is a pretty fickle thing

Consumers will jump ship for better security, convenient payment options and alluring discounts.

More than a few retailers playing catch-up in EMV card compliance

While the big retailers are compliant with the EMV credit card chip mandate hitting today, many retailers are playing catch-up, a new study reveals.

ShopKeep acquires iPad and iPhone POS system provider

Ambur provides a feature-rich set of options specifically designed for full-service, quick-service and fast casual restaurants, as well as bars and food trucks.

ShopKeep offers free EMV readers to qualifying merchants

The offer comes in advance of the October 1 deadline for the EMV liability shift.

As EMV deadline looms expert issues warning to SMBs on compliance risks

The small-business retailer that fails to meet the impending Oct. 1 deadline for accepting chip-enabled credit card payments is facing big risks.

European online payment services player arrives in U.S. market

Swedish retail payment player Klarna lands in U.S. and scores a big e-commerce client.

NPD Group launches retail version of Checkout Tracking

A new version of the NPD Group’s market analyzing technology Checkout Tracking is being released specifically for retailers, according to a recent press release.

NRA releases mobile payments guide for restaurateurs

The 'guide will provide a roadmap' for restaurant owners and operators interested in implementing mobile payments into their business, NRA official says.

Anti-fraud chip technology not top of mind for business owners

New report reveals just about one third of business owners are ready for EMV cards.

Mobile payment gains ground but cash, debit cards still rule the register

Retail payment remains a mix of options as consumers focus on convenience, reveals new study.

Study: It's a mobile, mobile, mobile retailing world

New report reveals mobile apps generate almost 50 percent of mobile transactions for some of the biggest e-commerce players.

AmEx gets PayPal-like with Express Checkout

AmEx Express Checkout enables AmEx cardholders to check out quickly at participating online merchants by using their americanexpress.com account login.

See More »

It's all about the money, and retailers that make it easy for their customers to pay for products and services increase their chances of making the sale. Payment technology is constantly evolving, too, meaning that retailers need to keep both themselves and their in-store systems up-to-date.