Traditional Merchandising in the Age of Self-Service

With retailers becoming increasingly dependent on self-service in their stores, traditional merchandising is as important as ever. Merchandising displays are a critical component of giving consumers the information they need to make a buying decision.

Type: Guide

Sponsor:


Fixed Vending Shelf | FFR Merchandising Case Study

Razor blade refills are ranked as one of the highest theft items in US stores today. The market demanded an upper level security fixture that protected product from theft yet was easy to shop for increased sales.

Type: Case Study

Sponsor: FFR Merchandising


The Convergence of the Connected Consumer and Omni-channel Retailing

The proliferation of smartphones and tablets means consumers are more connected than ever. Learn how to take advantage of new technologies to increase ROI.

Type: Guide

Sponsor: Frank Mayer and Associates, Inc.


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FEATURES


Panera leader: Payment, mobile innovations boosting customer experience

Panera Bread is still going full throttle in expanding payment strategies to reduce consumer friction points and enhancing the customer experience.

Year in Review: 5 insights on why data will remain critical in 2016

Data, specifically given the looming Internet of Things technology ahead, will prove even more critical for retailers in 2016.

3 changes to PCI mandate retailers need to understand

Three changes to the PCI DSS mandate are having dramatic effects on a number of business owners and vendors.

Year in Review: Top mobile news, strategy insight of 2015

There were two big 'm' words for the small and big retailer in 2015: millennial and mobile. Both factored big in strategy, merchandising, reassessing payment approaches and enlisting new technology to stay on top to meet, and hopefully exceed, the consumer’s expectations.

Retailers beware: Mobile drives holiday shopping season

Mobile shopping already was ahead of expectations in the weeks leading up to the official start of the holiday season in the U.S.

5 ways surveillance can improve retailer ops

The advancements in video surveillance over recent years have made it possible for retailers and business managers to document operations, observe customer traffic, keep a close eye on cash handling, make sure safety protocols are met, track inventory and monitor employee behavior.

Why you should take retail traffic indexes with a grain of salt

Why are there such discrepancies in these indexes ... and whom should you believe?

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the 'wow factor' into the customer experience.

Five innovative Barcelona retailers creating muy bueno customer experiences

When most people think of Barcelona, the first features that come to mind are its unusual architecture, rich history and Catalan cuisine. But the area is also home to a burgeoning class of "citi-sumers" who are fueling a vibrant and innovative retail resurgence.

Three micro-trends of the retail customer experience

There are several ways the retail customer experience is actually becoming smaller, and it seems to be a good thing for sales and customers.

Microsoft stores create 'the world's largest photo booth'

Seattle-area shoppers stumbled upon "largest photo booth in the world" over the holiday season, posting their images on 150-foot video walls at Microsoft Stores.

PayPal Here comes to Windows

The partnership between the two companies gives small and medium-sized merchants another option for mobile point-of-sale services as Microsoft positions its newest tablet as a commerce device.

Retail customer engagement comes into focus at NRF Big Show

Panelists discuss the need for merchants to build great experiences in physical enviroments and use mobile to enhance interaction.

Neiman Marcus debuts digital mirror

Luxury fashion retailer Neiman Marcus has announced the rollout of the MemoryMirror by MemoMi in its Walnut Creek location, with other rollouts scheduled later this month.

For retailers, will 2015 be the year of the millennial?

Millennials controlling 70 percent of the spending power in the U.S. creates vast uncertainty among retailers, but with the strongest economy in years, optimism prevails as we begin 2015.

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Customers are making purchase decisions all the time — at home reading a magazine or watching television, at the office on the Internet, and in the store environment. Smart point-of-purchase strategies aim to influence the latter of those three, giving customers what they want and educating them about things they didn't know they wanted.

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