How to Profit from ATMs: A Guide for Retailers and Restaurateurs

This report provides an in-depth guide for retailers, restaurateurs and other businesses that are considering installing ATMs on their premises.

FEATURES


The JC Penney debacle: Where did Johnson go wrong?

JC Penney returns to high-low pricing, but the damage to the brand may be irreparable.

Stock Up on Customer Engagement

It might not be a miracle, but Macy’s may reach a 34th milestone by Christmas. Shares of Macy’s Inc. hit a two-year high today when the Cincinnati-based department store chain announced sales that beat its own expectations, encouraging it to...

Mobile Retail Monday: Simon Malls

The app offers lots of options, but suffers from not having enough relevant content.

Putting on the Charm: A Look at Charming Charlie

Charming Charlie is becoming the darling of shopping malls as it expands the number of store units nationwide. The secret of Charming Charlie’s success is its focus on delivering value to its customers. Value isn’t just low prices – although...

How Much is that Downy in the Window?

Heard the one about the fabric softener and the sleepwalker? The punch line takes place in a department store. Such is a synopsis of Procter & Gamble's latest promotion of its Downy brand, an ambitious campaign that partners popular comedian...

How To Politely Say, "You Suck" to a Retailer

When you don't get a word from an employee at a store, call them on it with this simple tool to improve their customer service. 

A View into Your Holiday Morning

Regardless of the Black Friday hype, the holiday shopping season still has a long way to go. After all, the Saturday before Christmas is often the busiest shopping day of the year. Still, retailers are off to a decent start – at least by some measures.

The holiday retail frenzy begins, but what about long-term loyalty?

Every year, the holiday retail frenzy seems to start earlier and earlier. This time around, it seemed like the Halloween decorations weren't even put up before the Christmas promotions came out to play. In an era of sluggish retail sales...

Rumors of the Death of Aspirational Shopping Are Greatly Exaggerated

The goal of aspirational brands is to allow us to feel better about ourselves. That’s what we have always done. And always will do.

This Year, Let the Grown-Ups Have a Holiday

Good news for retailers: Children may find actual brand-name toys – not recession-age oranges, IOUs or dollar-store coloring books – in their stockings this holiday season. But while we’re spending, let’s make sure more adults find something wrapped under the...

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NEWS


RMG completes reverse merger, goes public

Reach Media Group Holdings Inc. a digital signage media and technology company, has completed a reverse merger with SCG Financial Acquisition Corp.

UK mall hangs 'largest LCD video wall in Europe'

Scala Inc. today announced the installation of more than 350 digital signage screens at Britain's third-largest shopping center, Westfield Stratford City.

Malls to offer VIP perks to lure more Black Friday shoppers

Black Friday shoppers at certain malls will get the VIP treatment as more retail establishments seek to offer a "white glove" experience to those willing to pay for a reprieve from the shopping day’s typical madness. According to marketwatch.com, malls...

Brad Pitt's Chanel ad garners criticism, parodies

A Chanel No. 5 ad featuring Brad Pitt has divided the globe, according to an article on businessweek.com.

The Dubai Mall completes upgrade of wayfinding kiosks to iMap 2.0

Advanced Interactive Media Solutions recently finished the installation of iMap 2, the latest version of the company's interactive wayfinding and mapping system, in The Dubai Mall. According to an article on menafn.com, the installation completes the upgrade from iMap 1,...

Is JC Penney's CEO to blame for the retailer's troubles?

JC Penney CEO Ron Johnson has been taking a lot of heat in recent months after struggling to increase profits at the 110-year-old department store. According to an article on businessinsider.com, JCP has seen a 33 percent drop in share...

South Korean shopping mall implements facial recognition at kiosks

South Korea is paving the way for retail use of facial-recognition technology, according to an article on KPBJ.com. The International Finance Center Mall in Seoul has transformed its 26 information kiosks into LCD touchscreens with cameras and motion detectors. When...

DOOH network goes pink for the cure

An array of Estee Lauder products are being featured this month on the Adspace Digital Mall Network to promote "pink," according to a company announcement. Brands such as Clinique, Bobbi Brown, La Mer, Smashbox, Coach and Lab Series are among...

Macy's, Finish Line team for in-store shops

Macy's Inc.

Survey says 60 percent of factory outlet shoppers are "cross shoppers"

Due to increased interest recently in the factory outlet segment of the industry, the International Council of Shopping Centers (ICSC) and Goldman Sachs (GS) have expanded their consumer tracking of factory outlet shoppers. The weekly tracking survey suggests that about...

PlaceWise expands Shoptopia launch to include Madison Marquette

Madison Marquette is the next shopping center developer and operator to join Forest City Enterprises in the launch of the Shoptopia Network, PlaceWise Media has announced. The Shoptopia Network is the first media platform to integrate the physical and digital...

Sony opens new concept store in Los Angeles

Sony Electronics has announced the opening of the first newly branded Sony store in the U.S., which offers a new concept, design and customer experience. It will open its doors to the public April 1 in the Westfield Century City...

Jones Lang LaSalle launches social media tool in retail sector

Jones Lang LaSalle Retail, a leading retail service provider, has added live retailer social streams on the websites of the centers it manages. The new platform is search engine friendly and fully integrates both top retailers' and individual properties' social streams into a unified web and mobile experience.

Study: Shoppers in larger malls respond better to digital signage

London — Shoppers respond better to digital advertising in larger malls because they are consistently happier and more engaged, according to the second wave of the digital malls study from lifestyle and environments network Kinetic Worldwide and Clear Channel Outdoor....

Retail summit will feature shop-a-long tour of Chicago's largest mall

Attendees at the Retail Customer Experience Executive Summit, August 1-3 in Chicago, will begin the event with a visit to Woodfield Mall, the largest mall in the Chicago area.Guided groups of attendees will visit various locations in the mall, which...

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The shopping mall is a unique ecosystem, one in which certain types of businesses survive and thrive that would not make sense in a standalone location. Here you'll learn about what works for mall retail, and how those retailers can improve their sales by making a day at the mall a better, more rewarding experience for shoppers.