Abercrombie & Fitch enjoys healthy profit, smaller sales dip for quarter

Clothing retailer Abercrombie & Fitch got an early holiday gift with its latest earnings report.


Navigating the crossover: Fast casualization of the restaurant industry

Switching into fast casual dining requires more than getting food to the table quicker. It demands new strategies from menu decisions to customer experience elements.

Pop-ups: From temporary to trendsetting.

Brands are using pop-ups to create eye-catching and exclusive encounters that shake up their customers’ routines and create buzz.

Online personal touch can prove as elusive as finding boat sneakers in the fall

The personal experience can be missing at even the most tenured ecommerce retailers as a search for white sneakers reveals.

Why retailers' collaboration is more than a win-win, it's a win-win-win

Collaboration and partnerships between retailers are more common than ever, and that's a great thing for veteran retailers and newcomers launching products. It's great for the consumer as well.

Argo Tea talks exceeding tea-lover expectations while advancing product innovation

It's not easy being a beverage player these days as consumers want everything from great flavors to healthy options, and increasing competition is only making it more difficult.

Staples debuts entrepreneurial product portfolio

The seven winners of the Crowd2Shelf tech innovation contest are within consumers' reach at Staples.com.

Witness: The crumbling tenents of quality customer experience

Was it a social experiment? No clue, but it clearly wasn't a warm fuzzy consumer interaction.

The new force at Old Navy: 4 loyalty Lessons from a retail revival

Like a smattering of rhinestones on a pair of skinny jeans, Old Navy has emerged as the unexpected sparkle in Gap Inc.’s performance.

What Macy’s, Neiman and Guess reveal about price wars

The price of retail success will never be found on a tag. It will be registered with the emotions of the consumer as she leaves the store.

Lululemon's ABC's of marketing

While Lululemon left little to the imagination with its see-through yoga pants crisis two years ago, the active wear chain has applied much imagination to its menswear, which could create renewed energy.

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Retail infusion taking flight at SFO airport concourse

The customer experience will be very different for airport travelers taking flight from United Airlines T3 concourse thanks to more dining, retail and amenities.

Urban Outfitters moves into food service with Pizzeria Vetri acquisition

Consumer demand for casual dining a big reason for retailer's move into pizza market.

Marriott buying Starwood hotel chain for $12.2B

Merger of two powerhouse brands will be beneficial for consumers, operators and shareholders, according to Marriott chief.

L.L. Bean goes outside to bring in new CEO

For the first time in its history outdoor retailer L.L. Bean is hiring an 'outsider' as its new president and CEO.

No retail store in Google’s future, at least not just yet

Search titan puts flagship retail strategy on hold though it has already leased a $6 million space.

Study: Millennial males are most active online wine shopper

What's most surprising is that the top online wine shopper demographic is also the most active brick-and-mortar wine consumer as well.

Microsoft prepping for NY, Australia retail store grand openings

Microsoft will debut two new brick-and-mortar retail stores in the next two months, launching a flagship New York City location and a Sydney, Australia, store.

The Irish are here, the Irish are here and why US retail should be worried

Primark sells retail goods very cheap, between 20 to 40 percent less than U.S. stores, and one analyst notes it's not good news the Irish company is now in America.

Williams-Sonoma's Atlanta space boasts unique experience for shoppers

It is the retailer’s eighth location to include a home showroom and the first in the South.

Consumer love for discount proves rewarding for Dollar General

The discount retailer enjoyed big gains in profit, sales not too shabby either.

Barnes & Noble top retailer in back-to-school survey

The national book retailer is the most familiar and most favored of back-to-school retail brands, reveals survey.

Consumers getting more price conscious, luxury retailers hitting new lows

Discount shopping on national brand an increasing trend, reports analyst.

TJX buying Trade Secret for Australia expansion strategy

Off-price retailer move should be finalized by year's end.

Report: Amazon launching drive-thru grocery store concept

Amazon is reportedly once again expanding its retail footprint, this time with a Silicon Valley-based food selling operation.

Apple Watch debuts in retail locations worldwide

Apple is now selling its first-ever wearable, Watch, in its retail stores and is making progress in pushing out the device to consumers who have been waiting months since ordering the new product.

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For every niche and need, there is a retailer. Those niches might not be huge in and of themselves, but great profits can be reaped by meeting one very particular need better than anyone else.