REI appoints Ben Steele as Chief Creative Officer

Steele most recently served as executive creative director at Hornall Anderson in Seattle, a brand experience design agency with additional offices in London and New York.

FEATURES


The four different types of specialty retail associates

How your employees can gawk, stalk, talk or rock the retail sales experience.

Optical store installs mirrored touchscreen that encourages online social interaction

London-based optician Kite GB has installed a touchscreen mirror in its East End store, with help from technology provider Zytronic.

Luxury brand Tod's new retail space, Syracuse, New York

When Tod’s, an Italian luxury shoes and leather goods brand, acquired a new retail space at Destiny USA in Syracuse, New York, the mall’s design management team tapped architecture firm Colkitt & Co. to carry out Tod’s design concept and vision for the premium outlet location.

Morocco's first duty free stores get a new look

Morocco’s first duty free store operator will continue renovation of its Mohammed V International Airport stores through later this year.

Retail co-op can provide out-of-the-park benefits for all

Major brands in certain circumstances are willing to provide free resources to retailers in the form of co-op dollars.

Hershey's Chocolate World unwraps on the Vegas Strip

The Hershey's Chocolate World retail experience opened at New York-New York Hotel & Casino this week.

Buttoned-up loyalty: The case of Men’s Wearhouse and Jos. A. Bank

Consider the benefits to be gained when two merging companies start unifying their loyalty strategies early on.

Major store transformation at In The Pink

In The Pink Stores, the largest chain of Lilly Pulitzer Signature Stores in the US, has launched mPOS as part of a major store transformation project.

Five steps for staging a successful pop-up shop

Many pop-up shops are thrown together at the last minute, and often, it shows.

Time Warner Cable debuts new Flagship Experience Store

Interactive digital signage creates a completely new atmosphere for buying cable services at NYC flagship store.

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NEWS


Best Buy names Domino's Pizza CEO to its Board

J. Patrick Doyle, 51, joined Domino's Pizza in 1997, serving in a variety of leadership roles across its domestic and international businesses. He has been president and chief executive officer of Domino's since March 2010.

OSP Group acquires swimsuitsforall

"We can leverage our position as style and fashion leader in this important category to better serve our customer and grow our business."

Neiman Marcus partners with POPSUGAR on luxury box

Media firm POPSUGAR has announced its second annual collaborative holiday gift box with specialty retailer Neiman Marcus. According to the companies, the limited-edition box will feature a curated assortment of beauty, fashion and home items for the holiday gift-giving season.

Neiman Marcus president named to Under Armour board

Under Armour, Inc. has announced that Karen Katz, President and CEO of Neiman Marcus Group LTD LLC, has joined the company's board of directors.

Christopher & Banks focuses on inclusiveness, launches 'missy-petite-women' format

Christopher & Banks will operate approximately 190 stores with this real estate and merchandise format that brings the CJ Banks brand under the Christopher & Banks banner in malls across the country.

Vera Bradley implements ShopperTrak for in-store analytics

A leading designer of women's handbags and accessories, luggage and travel items, eyewear, stationery and gifts, Vera Bradley has implemented ShopperTrak’s Perimeter Analytics solution at each of its new U.S. stores in 2014, with plans to roll out the service across all corporate stores in the coming year.

Starbucks redesigns Android app

Starbucks has redesigned its Android app, adding several new features.

Study: QuikTrip, Wawa named favorite convenience stores

Other regional players such as Sheetz, RaceTrac and Speedway also earned high enough scores to land in the top five.

August retail sales increased 0.5 percent

When combined with revisions to July, August sales indicate a consistent improvement in consumer confidence and spending but run contrary to August's lackluster jobs report.

Toys"R"Us unveils its holiday marketing plans

Free online layaway, an enhanced loyalty program are among the new strategies for the toy retailer.

Staples updates its omnichannel experience

The enhancements include the ability to buy products online and pick them up in-store within hours; an easier way to pay online via Visa Checkout; new in-store kiosks; and the company's first iPad app.

Talbots selects Mi9 Retail merchandising solution

Software provider Mi9 Retail has announced that Talbots has selected Mi9 BI, Mi9 Merchant, and Sales Audit with Loss Prevention software products to replace its existing core merchandising and inventory management systems.

Home Depot names new CEO, continues shift to e-commerce

Home Depot Inc. recently named longtime company executive Craig Menear as its new CEO, effective Nov. 1, according to The Wall Street Journal.

New Balance uses live omnichannel event to promote its latest running-shoe launch

Footwear manufacturer New Balance is partnering with Oregon-based Brandlive to produce a four-day series of online and in-store video events, all designed to promote the debut of the latest version of the company's 880 running shoe line to retail customers as well as retail store employees.

Starbucks' loyalty program now reminds customers to claim rewards

Starbucks wants to make sure customers never forget to claim one of its loyalty rewards again. Based on suggestions from customers, My Starbucks Rewards members will now receive a nudge via email, reminding them to claim rewards before they expire....

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For every niche and need, there is a retailer. Those niches might not be huge in and of themselves, but great profits can be reaped by meeting one very particular need better than anyone else.