Argo Tea talks exceeding tea-lover expectations while advancing product innovation

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It's not easy being a beverage player these days as consumers want everything from great flavors to healthy options, and increasing competition is only making it more difficult.

FEATURES


Staples debuts entrepreneurial product portfolio

The seven winners of the Crowd2Shelf tech innovation contest are within consumers' reach at Staples.com.

Witness: The crumbling tenents of quality customer experience

Was it a social experiment? No clue, but it clearly wasn't a warm fuzzy consumer interaction.

The new force at Old Navy: 4 loyalty Lessons from a retail revival

Like a smattering of rhinestones on a pair of skinny jeans, Old Navy has emerged as the unexpected sparkle in Gap Inc.’s performance.

What Macy’s, Neiman and Guess reveal about price wars

The price of retail success will never be found on a tag. It will be registered with the emotions of the consumer as she leaves the store.

Lululemon's ABC's of marketing

While Lululemon left little to the imagination with its see-through yoga pants crisis two years ago, the active wear chain has applied much imagination to its menswear, which could create renewed energy.

Under Armour boosts customer experience with digital signage in new Chicago store

Athletic apparel and gear retailer Under Armour recently opened the doors of its newest specialty retail location on Chicago's Magnificent Mile – and the new space is a high-tech wonderland.

Crowdsourced shopping site sends users on a Hunt

The Hunt boasts 3 million users, who work to help other users find specific products online for purchase.

UGG brings interactive signage to new concept store

The first-ever UGG Australia technology-driven concept store opened last month in the Washington, D.C., metropolitan area, featuring interactive digital signage touchscreens and giving shoppers the ability to customize their favorite styles.

The four different types of specialty retail associates

How your employees can gawk, stalk, talk or rock the retail sales experience.

Optical store installs mirrored touchscreen that encourages online social interaction

London-based optician Kite GB has installed a touchscreen mirror in its East End store, with help from technology provider Zytronic.

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NEWS


Barnes & Noble top retailer in back-to-school survey

The national book retailer is the most familiar and most favored of back-to-school retail brands, reveals survey.

Consumers getting more price conscious, luxury retailers hitting new lows

Discount shopping on national brand an increasing trend, reports analyst.

TJX buying Trade Secret for Australia expansion strategy

Off-price retailer move should be finalized by year's end.

Report: Amazon launching drive-thru grocery store concept

Amazon is reportedly once again expanding its retail footprint, this time with a Silicon Valley-based food selling operation.

Apple Watch debuts in retail locations worldwide

Apple is now selling its first-ever wearable, Watch, in its retail stores and is making progress in pushing out the device to consumers who have been waiting months since ordering the new product.

Starbucks shuttering all 23 La Boulange bakeries, 14 San Francisco locations to close

Just three years after buying up La Boulange as part of its strategy to be a bakery brand, Starbucks is shuttering all 23 La Boulange bakery café locations and the brand’s two manufacturing locations by the end of September.

American Apparel adds CIO

American Apparel has named Brian McHale as its SVP and chief information officer, according to a company press release.

Dunkins', Smuckers, Keurig roll out K-Cups nationwide

Dunkin' Brands Group Inc., The J.M. Smucker Company and Keurig Green Mountain Inc. announced that Dunkin' K-Cup pods are now available for sale at retailers nationwide.

Westfield debuts video sneak peek of new LAX remodel

The design was inspired by L.A.’s Sunset Boulevard and features 21 new dining and retail destinations, including newly revealed first-of-its-kind The Marketplace by Wolfgang Puck.

Hot Topic to acquire Geeknet

Hot Topic, a mall and web-based specialty retailer, will acquire Geeknet, the parent company of retailer ThinkGeek.

Ascena Retail Group buying Ann Taylor and Loft

The Ascena Retail Group is buying the owner of Ann Taylor and Loft in a deal valued at about $2.16 billion.

Global retail head for lululemon resigns

Apparel brand and retailer lululemon athletica inc. announced the resignation of Delaney Schweitzer, executive vice president, global retail.

Whole Foods delivers record Q2 sales

Whole Foods ended the quarter with total cash and cash equivalents, restricted cash, and investments of approximately $1.1 billion.

GameStop buying customer gift cards issued by other retailers

More than 90 retail branded gift cards are accepted, including Barnes & Noble, Gap, JCPenney and Target.

Petland hires former Walmart VP

Petland Inc. has announced the hiring of Tony Samples as Vice President of Corporate Stores. According to the company, Samples will lead Petland's retail store division and oversee the company's merchandising and marketing efforts.

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For every niche and need, there is a retailer. Those niches might not be huge in and of themselves, but great profits can be reaped by meeting one very particular need better than anyone else.