BP aims to spur loyalty by letting customers share savings

“Give a Reward, Get a Reward” lets consumers share savings at the pump with friends and family.


Retailers get hands-on with new tech

Attendance at KioskCom, The Digital Signage Show up from fall.

KioskCom Europe: Lines blur between digital signs, kiosks

Integrated touchscreens, networked signage hint at convergence.

Customer experience and IP

Protecting crucial aspects of an in-store experience against imitators.

'The year of digital media' for NCR

NCR touted 2008 as the year of change for self-service.

More from the floor of Self Service Expo

A look at other new tech and tools from KioskCom.

Eye kiosk stands above KioskCom crowd

SoloHealth's EyeSite sweeps Self Service awards.

GlobalShop goes green

Designed-in technology, green products this year's big emphases.

Trade shows converge on Vegas

The Digital Signage Show debuts in April.

Putting the 'world' in Wincor World

Steady growth, innovation mark German firm's annual self-service show.

NRF 08: emphasis on 'green'

Retail's Big Show saw a major emphasis on the environment.

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RadioShack gift card court battle nears resolution with $40M settlement

Defunct retailer agrees to plan to refund a good number of consumers holding valueless cards.

Givex set to acquire Chase Paymentech gift card business

Global provider of cloud-based data processing services announced today that it has agreed to acquire Chase Paymentech's gift card business.

New Media Insight announces mCards loyalty program, branded gift cards

Mobile payments company New Media Insight Group announced today its mCard loyalty rewards and branded gift card programs in several states. According to the company, businesses can use mCards to effortlessly and securely create their own loyalty programs and branded...

Gen Y the target of Macy's brand expansion

Macy's is putting high priority on Generation Y with the retailer's implementation of its Millennial initiative. According to an announcement from the store, Macy's will roll out more than 20 brands for its Macy's mstylelab (primarily serving customers ages 13...

Gifting kiosks hitting European stores

Stanton Consultancy, a global foreign exchange and prepaid automation specialist, and Self-Service Networks, a provider of turnkey self-service kiosk, Web and mobile solutions, are planning to transform European gifting with the introduction of fully integrated, self-service gift card kiosks. The...

Subway named an initial Openbucks' gift card payment partner

Openbucks launched its Gift Card Payment Network at TechCrunch Disrupt, a technology-focused conference taking place this week in San Francisco. The network allows consumers to use gift cards from partner retail brands as payment for online games and ecommerce sites....

Target mobile tech converts gift cards to virtual barcodes

Target guests no longer need to carry their Target GiftCards in order to redeem them, thanks to the Target Mobile GiftCard. By taking advantage of Target's mobile technology, any guest, tech-savvy or not, can save GiftCard information to a PIN-secure...

Ski resort improves shopping experience with RFID

A Colorado-based ski resort chain is improving its guest experience with an innovative use of RFID technology. According to a Computerworld story, Aspen Skiing, which operates four ski resorts, has installed RFID tags on all of its season passes and lift tickets.

Report: Gift card spending to drop slightly

While they remain the most requested holiday item, shoppers are expected to pull back on buying gift cards again this year. According to NRF's 2009 Holiday Consumer Intentions and Actions Survey, conducted by BIGresearch, holiday shoppers plan to spend slightly...

Blackhawk unveils open-network gift cards

Blackhawk Network, the largest third-party gift card provider, has announced the availability of its Rewards Visa Gift Card through its B2B program. Cards can be custom-branded, and issuing companies can set variable expiration dates and variable value loads. Blackhawk's retail...

CVS testing virtual gift cards

Progressive Grocer: CVS/pharmacy last week launched a new e-gift card program that offers its customers the convenience of purchasing personalized gift cards online that can be sent via-email and redeemed at any CVS store. The drug chain is using Portland,...

New solution simplifies gift card sales in Japan

ATLANTA — FUJITSU ADVANCED SOLUTIONS LIMITED (FASOL) announced the release of a new solution that will streamline operations for retailers that carry gift cards and enable those retailers to market from free-standing gift card malls. The YAGOYASAN solution allows retailers...

Gift cards a bright spot for retailers

Progressive Grocer: Shopping survey experts National Research Network (NRN) and leading consumer anthropologists The Hartman Group have announced data results revealing that the number of consumers purchasing gift cards increased significantly over the past six months. Over half (57 percent)...

Chelsea & Scott upgrades MICROS installation

WESTBORO, Mass. — MICROS-Retail, a division of MICROS Systems Inc. and provider of retail technology for the specialty and general merchandise retail industry, announced that direct marketer Chelsea & Scott and an existing customer of MICROS-Retail's Fry Open Commerce Platform, completed its successful implementation of CWSerenade and CWValueCard.

iCongo version 8 adds dynamic catalog creation, enhanced merchandising

MONTREAL — iCongo, provider of e-commerce and cross-channel systems, today announced a set of new features to its retail e-commerce and cross-channel system. This latest release, version 8.0, is now available to customers and includes many enhancements and new features...

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A gift card represents a guaranteed sale to a merchant — and a guaranteed satisfied customer. It's one of the true win-win propositions in retail.