Why Implement A Voc Program?

With rare exceptions, companies no longer have the luxury of competing on price alone. Today, the great differentiator is the customer experience (CX).

Type: White Paper

Sponsor: InMoment


Healthier workplace snack options enabled by Cradlepoint powered kiosks

Cradlepoint IBR600 and MBR1200 provide quick and easy deployment and ensure kiosks remain up and running.

Type: Case Study

Sponsor: Cradlepoint


Digital Display Technology: An Introduction to Digital Signage

Digital signage is a viable and effective communications tool, but companies taking the first step in signage deployment will be much more successful on the playing field if they understand the basics of what digital media is and how it operates. Learn the basics of digital signage and how to make it most effective.

Type: Guide

Sponsor: LG Electronics USA, Inc.


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FEATURES


New York company debuts pure mobile-only grocery checkout

While AmazonFresh, FreshDirect and Peapod have offered consumers varying degrees of online and mobile grocery ordering for several years, the in-store experience could use some help.

Power Zone® FlexRoller™ Self-facing System

Deliver a flexible solution for merchandising a wide range of products. The gravity-feed design utilizes integrated rollers for a smooth self-facing shopping experience, keeping product front and center at all times. The system is available for cooler, gondola upright, and warehouse racking applications.

Power Zone® FlexRoller™ System for Yogurt

Increase sales and provide savings on labor and shrink costs. The gravity-feed design utilizes integrated rollers for a smooth self-facing shopping experience keeping product front and center at all times. Clear retainers maximize product visibility and allow packages to be shopped from any angle.

P.O.P. Security™ Invisi-Shield® System

Protect high-value, high-theft product, while allowing customers access to product for purchase. Clear sliding panels prevent “shelf sweeping” theft while maintaining an unobstructed view of product. Panels are available for narrow or wide product and feature contoured edges for comfortable shopping.

Spiral Anti-Sweep Hook™

Provide a secure solution for high-theft pegged products while maintaining product availability for self-serve to the customer. Each knob turn draws product forward and releases a single package. Its intuitive design alerts store personnel when multiple products are being dispensed at once.

Amazon, Google facing off in a retail delivery service battle

E-commerce giants clearly see big bucks in retail delivery services, primarily food and drink, and announce new strategies on the same day.

How grocers, food retailers can keep up with restaurants

Grocery retailers, armed with unprecedented levels of insights and technology, have the opportunity to provide consumers with the experiences and products they demand.

From stock options to oranges: Whole Foods Rewards is a natural for growth

Whole Foods is enjoying the fruits of its marketing labor these days, but its long-term success may rely more on its affinity for workers than affinity with shoppers.

Three micro-trends of the retail customer experience

There are several ways the retail customer experience is actually becoming smaller, and it seems to be a good thing for sales and customers.

Whole Foods’ paycheck may hinge on prices

People buy at Whole Foods because it stands for more than food, so simply dropping prices doesn’t solve its perception issue.

Maximizing the value of a retail loyalty program

The grocery industry seemingly changes daily, with new products and initiatives to meet rapidly shifting consumer preferences as well as new technology that continues blurring the lines among social, mobile, CRM and loyalty programs. Given this level of marketing turmoil,...

Speedy checkout wins retail technology of the year

The top retail innovation in InformationWeek's Elite 100 went to Kroger Co.'s QueVision system.

Egging for the bigger basket

The saying goes that you've got to crack a few eggs to make an omelet, but this year coloring a dozen eggs may crack your budget. The price of eggs is at a historical high, thanks in particular to international...

What Whole Foods teaches us about visual merchandising

As much as any retailer can, Whole Foods embodies the notion that stores aren't simply places to buy things.

Retail customer satisfaction improves for a third consecutive year

Better customer service, discounting more than offsets a drop in customer satisfaction with online retail.

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One of the few things all humans share is the need for sustenance, making the supermarket one of the rare universal shopping experiences. But smart grocers can differentiate themselves by making the experience spectacular — few retailers have a product that is so well loved and needed by everyone, and intelligent use of marketing, ambiance, store design and aroma can make it an experience people are eager to have.

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