Digital Signage for K-12 Schools

Today's students, aptly dubbed "digital natives," grew up in a digital world and are used to constant stimulation and instant gratification. In this whitepaper by Mvix, you will explore how their entire existence is wrapped up in digital devices; from television, mobile, and video games to the Internet and social media.

Type: White Paper

Sponsor: Mvix


What’s Next for Retail: Navigating Your Business from Now into the Future

In a time of rapid change, to do nothing often means you fall behind. Technology can help you vault ahead of your competitors and achieve a “future” version of your business today. Why wait? New strategies, procedures, and tools are being deployed, but retailers still have work to do to reach their business goals.

Type: White Paper

Sponsor: CitiXsys


Stimulating Sales - Sensory Marketing in Retail

85-95% of consumer decisions occur on the subconscious level – implying that conventional marketing tactics intended to influence customers on a rational level are incredibly ineffective. This shift in perception has prompted extensive research into the link between conscious cognition and purchasing behavior.

Type: White Paper

Sponsor: Mood Media


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FEATURES


Dunkin’ innovation chief: Hope is no strategy; retailers must differentiate or die

John Costello, Dunkin’ Brands president, global marketing and innovation, doesn’t mince words when it comes to the state of retail and what retailers must do to survive and beat the competition.

Target innovation chief: Mobile is king, stores a vital asset in customer experience

Target intends to keep investing heavily in customer experience technology, but mobile playing a critical role.

Kohl’s first retailer melding Apple Pay, store charge card, loyalty program

Kohl's customers can now tap Apple Pay to use their store charge cards and not miss out on earning loyalty rewards in the process.

Why POS is as valuable as electricity for the retailer

Running your wireless business without a point-of-sale system leaves you in the dark even more.

New store designs and the case of the missing cash register

The design and build out of new stores are threatening some old tried and true stalwarts of the retail game, and the first casualty appears to be the trusty cash register.

Droids vs drones: The war to win the "last mile" of retail

Winning the last mile of delivery creates a major competitive advantage.

Talking With: Ikea Sales Leader Karen Haas on why businesses must know the customer

A comparison to Apple with regard to customer experience is no small compliment and Ikea continues to expand and innovate.

If there is an app for that… why should we care about bots?

Ignorance is not bliss, nor is it profitable in today's connected world.

We need your insight, industry predictions for annual trends report

The annual Retail Customer Experience Retail Trends Report is underway and those participating have a chance to win a $100 gift card.

A lesson on loyalty: Where Starbucks went wrong

Brands can learn a lot from the Starbucks reward program controversy — from using best methods in the program development stages, to structuring reward programs to remain flexible, to striking a smarter balance between customer happiness and business needs.

3 ways to boost the online checkout experience

Simplifying the online checkout process can be fairly simple and benefit your business in the long term as it makes customers happy.

Talking With: SAP Global GM Lori Mitchell-Keller on CX trends, the focus on mobile

Retail is an industry under tremendous pressure to fulfill consumer expectations.

Talking With: ShopperTrak Revenue Chief Kevin Kearns on loyalty program trends

Developing and implementing a customer loyalty program is at the top of most retailers' to-do list as a strategy for boosting customer experience. But loyalty approaches are not all created equally.

ICX Summit keynote speaker: Brands must innovate, hurdle organizational inertia

Doug Stephens, retail prophet, provides insight on trends coming into play for retail customer experience and what he predicts will evolve in the next few years.

Talking With: InContext CEO Mark Hardy on virtual reality in the retail experience

One of the most exciting technologies coming into play in retail customer experience is the dawn of virtual reality.

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The modern retail store is a high-tech place, even if the products it carries are decidedly low-tech. From inventory management to point-of-sale to digital merchandising, the technology behind the retail experience can be incredibly complex. Use this research center as a quick way to keep up-to-date with what is new and exciting in retail technology.

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