Here are some hard lessons learned for retailers concerning data breaches.
The EMV card is a physical asset that provides security via encryption. The next step is to duplicate this security virtually.
London-based optician Kite GB has installed a touchscreen mirror in its East End store, with help from technology provider Zytronic.
How can you get customers to adopt mobile payments? Make them a value-added benefit that improves their retail experience.
The sprawling online retailer has finally unveiled its smartphone. But is the company too late to a game that is well underway?
The beauty giant, whose luxury brands include Lancôme, Giorgio Armani and Kiehl’s, has recently unveiled Makeup Genius, an app that redefines digital engagement as finely as a charcoal liner.
The Boston-based company says customers increased spend after merchants integrated iBeacon.
Effective retail strategy is about where and how a retailer can engage consumers at experience touch points in the journey.
Don't implement technology just for the sake of doing so. Always go back to the basic needs of your customers.
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Brick-and-mortar retailers are primed to emerge victorious in the battle for shopper dollars.
Earlier this week, Target unveiled its new iOS app "In a Snap," which lets users scan images of products in an advertisement and either purchase them or save them for later.
Tyco Retail Solutions announced that Inditex Group, one of the world’s largest fashion retailers, has awarded Tyco a chain-wide contract for RFID-based inventory intelligence. The Tyco solution is currently deployed in 700 Zara stores across 22 countries, the companies said...
Skin care brand Dermalogica recently opend its second and third concept stores featuring face-mapping skin analysis, skin bar and micro-zone skin treatments in South Africa, and has deployed digital signage to help communicate the brand experience to customers.
Mobile marketing firm Vibes has announced the release of personalized Push Messaging, integrated with Catapult, its mobile relationship management platform for brands.
First Data Corporation has announced the commercial integration of its Perka Mobile Loyalty Solution. Its apps are now available through First Data distribution systems, according to the company.
Perka is a cloud-based customer loyalty solution that connects businesses to their customers using location-based apps and mobile phones.
SK Planet Inc., the U.S.-based mobile commerce subsidiary affiliated with wireless giant SK Telecom, has announced its beta launch of a touchless, beacon-enabled shopping experience through its Slyde mobile app.
The retail industry is rich in data, yet retailers struggle to derive significant value from their analytics investments, according to a new research report from EKN Research. Results show that while 4 in 5 retailers use enterprise-grade analytics, they cite analytics interpretation as their biggest challenge.
Severe inefficiencies in how some of the top e-retailers' sites load on a mobile device add more than 8 seconds to the page load process, according to new data analysis from Yottaa. In its ongoing study of the top 500...
Retailers have barely reached the halfway mark in their journey to omni-channel maturity, according to the results of a new report from Starmount and Retail Systems Research.
Swirl Networks, Inc., a provider of an enterprise-class beacon marketing platform, announced that it has entered into a strategic relationship with Motorola Solutions, Inc. The two companies said they will work together in the areas of product, sales and services to support iBeacon technology rollouts in large-scale retail environments.
Retail Control Systems (RCS), a point-of-sale solutions provider for retailers, announced that Goodwill Industries of Chattanooga has successfully automated 14 stores with its NCR Counterpoint retail management solution. Prior to implementing RCS's NCR Counterpoint solution, Goodwill used electronic cash registers...
CFI Group has published its Retail Satisfaction Barometer, which reveals consumer expectations during the shopping process, specifically noting the popularity of mobile technology. The report uncovered that the use of mobile applications for shopping purposes doubled in the past year,...
CRM platform Salesforce.com has announced Salesforce1 for Retail. According to the company, retailers can now leverage Mobile Clienteling and Salesforce Communities for Retail to build 1:1 relationships with shoppers anytime, anywhere and on any device to make every customer feel like a VIP.
Mobile commerce platform provider mShopper has announced version 4.1 of its mStore product. With the addition of new user experience improvements, universal navigation, extensive use of product imagery, custom faceted search, and more, mShopper's new mStore is set up to...
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In the webinar, Norma Prisock, HR director at Texas Book Company, discusses her company's transition from paper-based timecards and payroll forms to an all-electronic system.