San Francisco Soup Company executive discusses the restaurant's use of BLE beacons

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Clayton Chan, COO for San Francisco Soup Company, discusses the restaurant chain's use of BLE beacons.

FEATURES


Retail of the future: Five insights from SXSW Interactive

In the case of retail tech, the biggest question wasn’t around the technology itself, but how to use it.

The weak link in Apple Pay's security chain

Crooks have been using a surprisingly low-tech tactic to worm their way around Apple Pay's tokenization and biometric safeguards.

Apple Watch aims to alter payment and shopping experience

Apple revealed new details about its latest device as the wearable market received a major shot in the arm Monday.

Five major misconceptions about cryptocurrency

With all the heated rhetoric surrounding the topic, we thought it would be helpful to reach out to people who work with cryptocurrencies on a daily basis to get to the bottom of the most common misconceptions.

Why the empowered customer is good for retail

While the Internet trained consumers to be extreme deal-seekers, the mobile revolution is empowering them to be extreme convenience-seekers.

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the 'wow factor' into the customer experience.

Can you, and should you, accept Apple Pay?

Balancing the benefits and the costs of new or upgraded point of sale equipment are key considerations when deciding whether Apple Pay is a good move for your business.

Commentary: Retailers are leading the fight toward greater security

Sandy Kennedy, President of RILA, calls on Congress to pass legislation that enacts a single, preemptive national data breach notification standard.

Three modern improvements to the retail training manual

From gamification to law-enforcement simulations, technology is improving the ways retailers can get new associates up to speed.

Commentary: The tech and features that shoppers want

A new large-scale shopper survey sheds light on consumers who mix online and in-store shopping in whatever way is most convenient for them.

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NEWS


Retail ISAC launches cyber sharing portal supported by FS-ISAC

The Retail Cyber Intelligence Sharing Center (R-CISC) announced it has reached another key milestone and expanded the capabilities of its Retail Information Sharing Analysis Center (Retail ISAC) with the establishment of an intelligence sharing portal managed by the FS-ISAC.

Goorin Bros. achieves PCI compliance with fingerprint readers

Employees log on with their unique biometric credential and are automatically logged off after each transaction.

Zumigo launches validation service for online retailers

Identity verification company Zumigo Corp. has introduced what it says is the industry's first merchant payments validation service based on the real-time location of a customer's mobile phone, as well as a service to verify consumers' identity and credit card credentials during online purchases to prevent e-commerce fraud.

Survey says nearly half of product manufacturers implementing item-level RFID

For retailers, RFID provides greater than 95-percent inventory accuracy, improved sales, decreased out-of-stocks, increased margins and expedited returns, according to Auburn University research.

QuickBooks Online now integrating with Bigcommerce

The direct integration is first available to Bigcommerce merchants, and will automatically update and transfer invoices, expenses and other financial data.

Edgecase debuts visual shopping for mobile

Retailers can now let shoppers tap and swipe their way to a more relevant selection of products to drive new levels of engagement, all within the mobile browser.

Jirafe announces predictive commerce intelligence platform Insight

With the release, online merchants can get answers about their customer, marketing, and merchandising data and take action on what they learn in seconds.

In-mall mobile retail solution StepsAway expands footprint into 10 new malls

Major retailers such as GNC and Things Remembered are extending StepsAway engagement to drive more brick-and-mortar transactions.

Everything But Water adopts Mi9 Retail End-to-End Suite

Everything But Water said it is using the Mi9 Retail End-to-End Suite to increase business efficiency, streamline processes and improve visibility into merchandising operations and order fulfillment.

Two-thirds of consumers expect drone-delivery in the next five years, study says

According to the Walker Sands 2015 Future of Retail Study, two-thirds of consumers expect to receive their first drone-delivered package in the next five years, and nearly 80 percent are willing to pay for it.

IBM empowering Shiseido Beauty Consultants with mobile platform

IBM has announced its collaboration with global cosmetics manufacturer Shiseido Co. Ltd. to provide its nearly 10,000 Beauty Consultants in Japan with mobile apps designed to provide new customer services, customer-centric product improvements and social innovations.

GuestLogix lands agreement for onboard iPhone retail platform with large air carrier

Global provider of ancillary-focused merchandising, payment and business intelligence technology to airlines and the passenger travel industry today announced it will be supporting one of its largest customers' initiative to implement Apple iPhone devices for multipurpose use by flight attendants onboard.

Vibes seeks to improve mobile marketing with new initiative

WalletAds is a patent-pending mobile ad technology that enables consumers to "tap and save" branded content and offers to Apple's Passbook or Google Wallet directly from a mobile ad.

Data security, omnichannel initiatives top retail CIOs' priority lists

With recent high-profile data breaches and the growing need to deliver a unified and differentiated customer experience, retail CIOs agree that security and digital innovation are top priorities for 2015.

TouchSuite launches POS for SMB retailers

The tablet-based POS includes capabilities such as drag and drop functionality, automated commissions, exchange processing, customizable inventory, wireless print capabilities for labeling, built-in tax rates, and a marketing suite.

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The modern retail store is a high-tech place, even if the products it carries are decidedly low-tech. From inventory management to point-of-sale to digital merchandising, the technology behind the retail experience can be incredibly complex. Use this research center as a quick way to keep up-to-date with what is new and exciting in retail technology.