Live webinar targets location-based marketing for retail segment

As consumer usage continues to shift to mobile, location-based advertising is becoming one of the fastest growing strategies for retailers when it comes to digital advertising Using real-time location data connects real-world behavior — like the places consumers visit and...


10 reasons retailers should embark on digital signage

Small and medium-sized retailers struggle to compete with corporate giants but digital signage can give a helping hand by providing a platform to grab the attention of new customers, drive customer traffic and boost sales.

Video: Why, how data drives Dickey's BBQ

Dickey's BBQ CEO Roland Dickey Jr., discusses his three-prong approach to the guest experience and the chain's use of technology.

7 steps to digital signage success

Digital signage end-users know that the implementation process can be arduous; it's time to understand why that is and what they can do about it.

Seeking youth, Macy's flagship gets a $400M face-lift. But what of loyalty?

Youth comes but once, but if you are a retailer, it comes continuously. As Macy's continues its three-year strategy to appeal to teen shoppers, a flagship effort presents further opportunities for its rewards initiatives.

Email beats out social network tools in consumer communications

Retailers are more responsive and quicker to answer consumer inquiries via email and the varying degrees of communication response time reflects a big chasm for the retail-shopper relationship, reveals a new study.

Consumers are rapidly blurring lines and changing channels

Future success requires going boldly where no one has gone before.

Why consumers are driving the retail mobile experience

Executives at Money 20/20 conference discussed the importance of user feedback when developing and tweaking products and services.

7 questions to ask in choosing a mobile payments solution

The unprecedented evolution of the payments space can be intimidating to any business but it's not an insurmountable challenge.

ICX Symposium: Transforming retail with responsive store

When it comes to a successful interactive customer experience today’s businesses must focus on finding a balance as there is often a big mismatch between a retailer’s view of the customer’s needs and what the customer wants in the consumer experience.

ICX Symposium: The customer experience is about technology + emotion

Today’s interactive customer experience is morphing quickly into an emotional consumer experience —and while technology is obviously a necessary part it’s not the sole ingredient.

See More »


Dunkin' Donuts testing on-the-go ordering, delivery service

Dunkin' Donuts is testing mobile ordering in Portland, Maine, and delivery service in Dallas.

Samsung Pay coming to budget phones?

Samsung Electronics reportedly is planning to bring its new mobile-payment system to mid- and low-end handsets.

Digital redesign debuts at Primark store in Madrid

Squire, a U.K.-based creative content studio, and Dalziel & Pow, an independent agency that represents brands worldwide, recently announced that they partnered to bring what the companies call an innovative digital installation.

Robot aims to help retailers keep a tally on product, inventory

Robotic system can help track inventory, avoid out-of-stock scenarios and product price tag validation.

Amazon expands retail sales landscape for Echo device

Amazon pushes Alexa and Echo onto brick-and-mortar retail shelves.

3D printing kiosks arrive at Best Buy

Now, select Best Buy customers will be able to see 3D printers in action with new 3D printing kiosks designed as a partnership between kiosk manufacturer Frank Mayer and Associates Inc and ROBO 3D.

US Bank takes mobile payments to the skies

MSA Pay, which went live this week, is the first mobile payment app in the general aviation space designed specifically for the ordering, payment and backoffice needs of pilots.

Walgreens first to integrate rewards into Apple Pay

Walgreens has more than 85 million active Balance Rewards members.

Amazon shutters Register mPOS service

The company on Friday stopped selling the $10 device that hit the market last year with an attractive 1.75 percent transaction rate.

Watch out Amazon: Wal-Mart prepping drone delivery service, seeking fed's approval

Amazon's drone service will have a big competitor as Wal-Mart is seeking federal approval for such delivery approach as well.

Target launches retail startup accelerator

Target has launched a startup accelerator with a little help from Techstars and West Stringfellow, former chief product officer at Big Commerce and Rosetta Stone.

NCR Silver boosts functionality for franchises, small business operators

NCR Small Business is upgrading its tablet point of sale system, NCR Silver, to give small business and franchises new marketing, inventory and communication features.

Brookstone launching digital signage 'Lift and Learn' product displays in mall stores

Brookstone, the retail chain specializing in new technologies and smart lifestyle products, is introducing dynamic digital retail displays at its Pheasant Lane Mall store in Nashua, New Hampshire, ahead of a larger rollout in 2016.

Retailers share smartphone apps they find invaluable

A good work-life balance is key when you're a retail business owner. Find out which apps are helping retailers with that goal.

Kohl’s propels omnichannel, digital strategy to make shopping easier than ever

Kohl’s is launching a slew of omnichannel and digital strategies aimed at making shopping online and at its brick-and-mortar location easier than ever.

See More »
The modern retail store is a high-tech place, even if the products it carries are decidedly low-tech. From inventory management to point-of-sale to digital merchandising, the technology behind the retail experience can be incredibly complex. Use this research center as a quick way to keep up-to-date with what is new and exciting in retail technology.