Creating Immersive In-Store Experiences with Directional Audio

Combining directional audio with digital signage offers an entirely new dimension to customer engagement.

Type: White Paper

Sponsor: HyperSound, Turtle Beach Corporation


Infographic: 5 Lessons Learned From Recent Retail Data Breaches

Recent retail data breaches have put a spotlight on the frequency of these incidents. This infographic shows us the lessons learned and what you can do to protect yourself.

Type: Infographic

Sponsor: Vendor Safe Technologies


How Automated Retail Can Increase Profits and Improve the Customer Experience

Traditional retailers are facing challenges from a hose of new channels, and it's critical for them to adapt to survive.

Type: White Paper

Sponsor: Signifi Solutions


The Business Case for Automated Retail Kiosks

Automated retail kiosks can expand your presence beyond online and brick-and-mortar retailing while offering a host of branding opportunities.

Type: White Paper

Sponsor: Signifi Solutions


Projectors in Digital Signage

In this guide, sponsored by NEC Display systems, we'll look at the technology behind projection, the scenarios in which projection may be the right choice and some of the best practices to ensure successful deployments.

Type: Guide

Sponsor: NEC Display Solutions


Fighting Showrooming with Digital Technology

Supplementing the physical channel with the digital one can offer retailers an advantage over online-only stores.

Type: White Paper

Sponsor: Scala, Inc.


Retail Digital Signage: Form, Fit and Function

An effective strategy can maximize the benefits of digital signage in retail.

Type: White Paper

Sponsor: NEC Display Solutions


5 Ways Mobile Technology will Revolutionize ATMs

Five ways mobile technology will change ATM transactions and capabilities.

Type: White Paper

Sponsor: ATM & Mobile Innovation Summit


The Convergence of the Connected Consumer and Omni-channel Retailing

The proliferation of smartphones and tablets means consumers are more connected than ever. Learn how to take advantage of new technologies to increase ROI.

Type: Guide

Sponsor: Frank Mayer and Associates, Inc.


2012 Online and Mobile Holiday Shopping Trends [infographic]

We've gathered a wealth of data relative to the 2012 holiday retailing season, specifically as it pertains to online and mobile behaviors, and you'll find that data in this infographic.

Type: Infographic

Sponsor: RetailCustomerExperience


The Future of Data Security for Retailers

Learn how to keep legacy POS systems compliant without spending a fortune, what future systems will look like and the benefits of managing a system in-house or outsourcing.

Type: Guide

Sponsor: Vendor Safe Technologies


Case Study: Mexican Restaurants, Inc.

Multi-location operation seeks all-purpose PCI compliance provider

Type: Case Study

Sponsor: Vendor Safe Technologies


Case Study: Burger King® Franchisee

Ghai Management Services was worrried about their network being breached by hackers and customer credit card data being stolen. Burger King Corporation made it clear, it’s up to the franchisee to create a safe environment for their guests.

Type: Case Study

Sponsor: Vendor Safe Technologies


Case Study: Town & Country Grocers

Jason Villmer, IT Manager for all Town & Country Grocers’ locations, needed a comprehensive Payment Card Industry Data Security Standard (PCI DSS) compliance and security solution. Although Villmer possessed 10 years of IT experience with the company, he lacked the time and manpower to implement an effective plan to protect the network.

Type: Case Study

Sponsor: Vendor Safe Technologies


Case Study: Apex looks to better serve customers by providing secure wireless solution

As a premier IT services and support company, APEX Digital Solutions, Inc. was seeking a reputable partner to help them expand their offering into wireless solutions. With future trends including mobile payment initiatives and interactive loyalty programs, Jason Lambiris, CEO, saw a need to provide wireless capabilities to his customers today.

Type: Case Study

Sponsor: Vendor Safe Technologies


Grabbing the Attention of Atlanta’s Fans of the Aquatic, LG’s 84-Inch Ultra HD 4K Display and 55-Inch Video Wall Enhance Exhibits within the Country’s Largest Aquarium

An environment as massive and diverse as the Georgia Aquarium, the second-largest aquarium in the world with more than 60 exhibits and 10 million gallons of fresh and marine water, needs a sophisticated and unique way to interact and engage with its visitors.

Type: Case Study

Sponsor: LG Electronics USA, Inc.


InMoment Weapons Catalog

We mostly deal with these weapons on computer screens, but we’ve seen them take on all sorts of forms. However you decide to use them, our arsenal of VoC weapons give you a fighting chance in the apocalyptic, zombie-infested world of online reviews.

Type: White Paper

Sponsor: InMoment


WiFi and Mobility in Retail Stores

Understanding how WiFi and Mobility affect a retail network

Type: White Paper

Sponsor: Vendor Safe Technologies


Targeting Small Retailers

Why Mom & Pop Locations Are at Risk and Why Cyber Thieves Focus on Them

Type: White Paper

Sponsor: Vendor Safe Technologies


Boost Security in 3 Areas to Thwart Malware and Hackers

Recent electronic intrusions in some of the most well-known retailers have caused business owners around the country to question whether or not they are susceptible to cybercriminals, and what they can do to protect themselves.

Type: White Paper

Sponsor: Vendor Safe Technologies


Five PCI Security Deficiencies of Restaurants

The five major credit card brands (Visa, MasterCard, American Express, Discover and JCB), joined forces in 2004 to create the Payment Card Industry Data Security Standard (PCI DSS). Its sole purpose is to assist merchants in building a security program that meets the requirements expected by the card brands.

Type: White Paper

Sponsor: Vendor Safe Technologies


HyperSound: Technology Introduction - Directed Sound as an Emerging Technology

As digital signage continues to grow, visual content has become an increasingly important tool for marketers. But what about audio?

Type: White Paper

Sponsor: HyperSound, Turtle Beach Corporation


5 Ways Mobile Apps are Driving the Store of the Future

Improve revenue, loyalty, and productivity while controlling costs. Download this white paper to find out how retailers with a powerful, effective mobile app program in place can win the battle for shoppers’ eyes and ears — and wallets.

Type: White Paper

Sponsor: Microstrategy


How to Profit from ATMs: A Guide for Retailers and Restaurateurs

This report provides an in-depth guide for retailers, restaurateurs and other businesses that are considering installing ATMs on their premises.

Type: Guide

Sponsor: Elan Financial Services


Deliver the Ultimate Personalized Shopping Experience

Download this white paper to learn the basics of indoor locationing technologies and how they can enable you to treat your shoppers to whole new level of personalized service.

Type: White Paper

Sponsor: Motorola Solutions


Socialize Your Guest Experience in 3 Steps

If there are any doubts about the influence consumers now have over a brand’s success, all one needs to do is take a peek at social media and view the conversations happening. They’re not only getting louder, they are happening far more frequently—thanks to the enabling technology of the day: smartphones.

Type: White Paper

Sponsor: InMoment


Quantifying the Commitment to Your Customer Centricity

Truly customer-centric organizations seek out the technology that best allows them to listen to their customers—both individually and in aggregate.

Type: Infographic

Sponsor: InMoment


Loyalty Modeling: Mapping the Customer Experience

All brands deliver something. Smart brands work to deliver an exceptional customer experience at every customer touchpoint. Other brands usually succeed only in delivering a wide range of satisfaction to their customers. It’s up to you to decide what kind of brand you’re going to be.

Type: White Paper

Sponsor: InMoment


FourKeys of Customer-Centric Organizations

Some brands get away with taking a casual approach to their customer experience. But, unless you’re one of those imaginary organizations, you’re probably not getting away with anything.

Type: White Paper

Sponsor: InMoment


Big and Small Data

Now is the time to organize this rich data and break it into smaller data, allowing you to better understand it, resulting in benefits such as improved engagement with your customers. You can utilize the mass of information in a useful way, enabling you to make more accurate decisions during all steps of the retailing process.

Type: White Paper

Sponsor: Pickn'Tell


Mobile Surveys & Reporting: Mobile Optimization For Managers On The Move

As the numbers above indicate, mobile device technology continues to advance and be adopted by people all over the world. The result is an empowered consumer phenomenon, which enables customers to shop online, compare brands and prices, read reviews and feedback, and share customer experiences via social media channels.

Type: White Paper

Sponsor: InMoment


Location Engagement Doesn’t Come from Reading Reports: How to engage location managers to deliver great customer experiences

A cloud of economic uncertainty continues to hang over many consumers. They understand the challenges of the current economic climate and are changing how they behave as a result.

Type: White Paper

Sponsor: InMoment


How To Keep Fraud Far From Your Customer Experience Data

You may be surprised to learn that customers and competitors aren’t the only threat to good customer experience data. When it comes to collecting valid customer feedback, your own employees have considerable influence, as well. Fortunately, that just means the power to control your data lies within your organization.

Type: White Paper

Sponsor: InMoment


Empathica Consumer Insights Panel: Analysis of U.S. Consumer Feedback Behaviors

The Wave 1 2012 Empathica Consumer Insights Panel surveyed more than 6,500 U.S. consumers, evaluating consumer perceptions on topics ranging from customer feedback behaviors to the use of technology in retail shopping experiences.

Type: White Paper

Sponsor: InMoment


Putting The Customer At The Center Of Employee Engagement

If you hold a management position today, then employee engagement is important to you. It’s a challenging subject—difficult to nail down, tricky to influence—but well worth the effort.

Type: White Paper

Sponsor: InMoment


Why Implement A Voc Program?

With rare exceptions, companies no longer have the luxury of competing on price alone. Today, the great differentiator is the customer experience (CX).

Type: White Paper

Sponsor: InMoment


Uses of Digital Signage in Transportation

Digital signage quickly is replacing static signage in transportation applications. Along with displaying schedule information, digital signage can serve double duty by advertising products and services and generating additional revenue.

Type: Guide

Sponsor: LG Electronics USA, Inc.


In-Store Digital Media Helps Verizon Wireless Connect with Customers

Mobile technology is a dynamic business. Customers are passionate about their phones and need to know they’re getting the right products and service plan to t their lifestyles. Because the product lines change frequently, Verizon Wireless needs to educate customers and provide a pleasant and efficient customer service experience.

Type: White Paper

Sponsor: Reflect Systems


GameStop TV and Interactive Systems Power Customer Experience to the Next Level

Reflect worked with GameStop to deploy and test a digital media pilot program in the stores. The goals were to evaluate content strategy and shopper engagement. After strong initial results, GameStop was ready to plan a system-wide solution.

Type: White Paper

Sponsor: Reflect Systems


Selecting the Right Mobile Device for Your Retail Store

This white paper will reveal why enterprise class devices are the clear winner by examining all three device options, their differences and how those differences impact performance, productivity and cost.

Type: White Paper

Sponsor: Motorola Solutions


Boosting Brick-and-Mortar sales Through Mobile Interactive Emerging Technology

Thanks to smartphones consumers have unprecedented access to boundless shopping options conveniently placed at their finger-tips. Retailers are now facing the challenge of how to bring the attention back to their Brick-and-Mortar (B&M;) stores and revamp their sales.

Type: White Paper

Sponsor: ComQi – Customer Engagement Technology


Olea Tucson Kiosk

The Olea Tucson is a patented interactive Kiosk that provides an eye catching and engaging self-service experience with a 19” (up to 22”) all-in-one LCD touch screen computer.

Type: Fact Sheet

Sponsor: Olea Kiosks Inc.


Philips Signage Solutions: Product Range Brochure

This product guide covers the 2013 offerings from Philips, including: the Q-series LED displays, the EL-series LED displays, the E- series displays, the VL-series LED displays, the V-series displays, the High Bright displays, the Video Wall Series displays, the Glasses-Free...

Type: Brochure

Sponsor: Philips Signage Solutions


Case Study: Souper Salad

Download now to see how the PeopleMatter Platform helped Souper Salad.

Type: Case Study

Sponsor: PeopleMatter


Case Study: Star of the High Desert and Wiles’ Restaurants

Download to see how the PeopleMatter Platform helped Star of the High Desert.

Type: Case Study

Sponsor: PeopleMatter


Case Study: The Palm Restaurant Group

Download now to see how the PeopleMatter Platform helped The Palm Restaurant Group.

Type: Case Study

Sponsor: PeopleMatter


Whitepaper: Analysis of Successful Digital Signage Networks

In a world full of Tivos, where viewers get a fiendish pleasure out of zapping commercials at every chance, it’s not the same old game for Madison Avenue anymore. The fragmentation of mass media is forcing advertisers to chase an ever-diminishing slice of what once was a pretty simple mass market.

Type: White Paper

Sponsor: Scala, Inc.


Visiting Burger King in Germany Becomes a Multimedia Experience

BURGER KING Deutschland has equipped its restaurants with plasma displays and interconnected its individual restaurants via a communications network. With its very own TV channel, the King Channel, and a digital menu board, BURGER KING(R) has not only made its...

Type: Case Study

Sponsor: Scala, Inc.


Digital Communication at Your Service on Your Road Trip

The German Autobahn welcomes many drivers and is the world`s third longest network of high quality highways. If you are one of the 500 million travelers who annually visit these roads, you have surely seen many Tank & Rast locations.

Type: Case Study

Sponsor: Scala, Inc.


Scala Inc. Deal with Fortune 500 petroleum Giant StatoilHydro of Norway

StatoilHydro is an integrated technology-based international energy company primarily focused on upstream oil and gas operations. Ranked #70 on the Fortune 500 list StatoilHydro is the 13th largest petroleum company in the world.

Type: White Paper

Sponsor: Scala, Inc.



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