Infographic: 5 Lessons Learned From Recent Retail Data Breaches

Recent retail data breaches have put a spotlight on the frequency of these incidents. This infographic shows us the lessons learned and what you can do to protect yourself.

Type: Infographic

Sponsor: Vendor Safe Technologies


How Automated Retail Can Increase Profits and Improve the Customer Experience

Traditional retailers are facing challenges from a hose of new channels, and it's critical for them to adapt to survive.

Type: White Paper

Sponsor: Signifi Solutions


Webinar: Case Study: Control Labor Costs with Latest Cloud Technology

How can store managers proactively hit their sales per labor hour targets if they don’t have immediate access to timely and accurate workforce information? Attend this webinar to learn how one retailer dumped their paper time cards and moved to a fully automated workforce management solution.

Type: Webinar

Sponsor: Kronos Incorporated


The Business Case for Automated Retail Kiosks

Automated retail kiosks can expand your presence beyond online and brick-and-mortar retailing while offering a host of branding opportunities.

Type: White Paper

Sponsor: Signifi Solutions


Projectors in Digital Signage

In this guide, sponsored by NEC Display systems, we'll look at the technology behind projection, the scenarios in which projection may be the right choice and some of the best practices to ensure successful deployments.

Type: Guide

Sponsor: NEC Display Solutions


Fighting Showrooming with Digital Technology

Supplementing the physical channel with the digital one can offer retailers an advantage over online-only stores.

Type: White Paper

Sponsor: Scala, Inc.


Retail Digital Signage: Form, Fit and Function

An effective strategy can maximize the benefits of digital signage in retail.

Type: White Paper

Sponsor: NEC Display Solutions


5 Ways Mobile Technology will Revolutionize ATMs

Five ways mobile technology will change ATM transactions and capabilities.

Type: White Paper

Sponsor: ATM & Mobile Innovation Summit


The Convergence of the Connected Consumer and Omni-channel Retailing

The proliferation of smartphones and tablets means consumers are more connected than ever. Learn how to take advantage of new technologies to increase ROI.

Type: Guide

Sponsor: Frank Mayer and Associates, Inc.


2012 Online and Mobile Holiday Shopping Trends [infographic]

We've gathered a wealth of data relative to the 2012 holiday retailing season, specifically as it pertains to online and mobile behaviors, and you'll find that data in this infographic.

Type: Infographic

Sponsor: RetailCustomerExperience


The Future of Data Security for Retailers

Learn how to keep legacy POS systems compliant without spending a fortune, what future systems will look like and the benefits of managing a system in-house or outsourcing.

Type: Guide

Sponsor: Vendor Safe Technologies


Quantifying the Commitment to Your Customer Centricity

Truly customer-centric organizations seek out the technology that best allows them to listen to their customers—both individually and in aggregate.

Type: Infographic

Sponsor: InMoment


Loyalty Modeling: Mapping the Customer Experience

All brands deliver something. Smart brands work to deliver an exceptional customer experience at every customer touchpoint. Other brands usually succeed only in delivering a wide range of satisfaction to their customers. It’s up to you to decide what kind of brand you’re going to be.

Type: White Paper

Sponsor: InMoment


FourKeys of Customer-Centric Organizations

Some brands get away with taking a casual approach to their customer experience. But, unless you’re one of those imaginary organizations, you’re probably not getting away with anything.

Type: White Paper

Sponsor: InMoment


Big and Small Data

Now is the time to organize this rich data and break it into smaller data, allowing you to better understand it, resulting in benefits such as improved engagement with your customers. You can utilize the mass of information in a useful way, enabling you to make more accurate decisions during all steps of the retailing process.

Type: White Paper

Sponsor: Pickn'Tell


Mobile Surveys & Reporting: Mobile Optimization For Managers On The Move

As the numbers above indicate, mobile device technology continues to advance and be adopted by people all over the world. The result is an empowered consumer phenomenon, which enables customers to shop online, compare brands and prices, read reviews and feedback, and share customer experiences via social media channels.

Type: White Paper

Sponsor: InMoment


Location Engagement Doesn’t Come from Reading Reports: How to engage location managers to deliver great customer experiences

A cloud of economic uncertainty continues to hang over many consumers. They understand the challenges of the current economic climate and are changing how they behave as a result.

Type: White Paper

Sponsor: InMoment


How To Keep Fraud Far From Your Customer Experience Data

You may be surprised to learn that customers and competitors aren’t the only threat to good customer experience data. When it comes to collecting valid customer feedback, your own employees have considerable influence, as well. Fortunately, that just means the power to control your data lies within your organization.

Type: White Paper

Sponsor: InMoment


Empathica Consumer Insights Panel: Analysis of U.S. Consumer Feedback Behaviors

The Wave 1 2012 Empathica Consumer Insights Panel surveyed more than 6,500 U.S. consumers, evaluating consumer perceptions on topics ranging from customer feedback behaviors to the use of technology in retail shopping experiences.

Type: White Paper

Sponsor: InMoment


Putting The Customer At The Center Of Employee Engagement

If you hold a management position today, then employee engagement is important to you. It’s a challenging subject—difficult to nail down, tricky to influence—but well worth the effort.

Type: White Paper

Sponsor: InMoment


Why Implement A Voc Program?

With rare exceptions, companies no longer have the luxury of competing on price alone. Today, the great differentiator is the customer experience (CX).

Type: White Paper

Sponsor: InMoment


Uses of Digital Signage in Transportation

Digital signage quickly is replacing static signage in transportation applications. Along with displaying schedule information, digital signage can serve double duty by advertising products and services and generating additional revenue.

Type: Guide

Sponsor: LG Electronics USA, Inc.


In-Store Digital Media Helps Verizon Wireless Connect with Customers

Mobile technology is a dynamic business. Customers are passionate about their phones and need to know they’re getting the right products and service plan to t their lifestyles. Because the product lines change frequently, Verizon Wireless needs to educate customers and provide a pleasant and efficient customer service experience.

Type: White Paper

Sponsor: Reflect Systems


GameStop TV and Interactive Systems Power Customer Experience to the Next Level

Reflect worked with GameStop to deploy and test a digital media pilot program in the stores. The goals were to evaluate content strategy and shopper engagement. After strong initial results, GameStop was ready to plan a system-wide solution.

Type: White Paper

Sponsor: Reflect Systems


Selecting the Right Mobile Device for Your Retail Store

This white paper will reveal why enterprise class devices are the clear winner by examining all three device options, their differences and how those differences impact performance, productivity and cost.

Type: White Paper

Sponsor: Motorola Solutions


Infographic: Think Mobile First

The impact of mobile on the retail and restaurant industries continues to grow. This infographic gives the key data points to explain why mobile is an investment worth making.

Type: Infographic

Sponsor: Isis


Training Reimagined: A Powerful New Way to Make Sales Associates More Effective in an Omnichannel World

In today’s omnichannel retail environment, sales associates are not expected to be product information libraries, but are viewed as facilitators that help customers get what they want — whether it’s information, products or services.

Type: White Paper

Sponsor: Wireless Ronin Technologies


Boosting Brick-and-Mortar sales Through Mobile Interactive Emerging Technology

Thanks to smartphones consumers have unprecedented access to boundless shopping options conveniently placed at their finger-tips. Retailers are now facing the challenge of how to bring the attention back to their Brick-and-Mortar (B&M;) stores and revamp their sales.

Type: White Paper

Sponsor: ComQi – Customer Engagement Technology


Are you giving your dealers the digital marketing advantage?

Your dealers need every advantage in today’s changing environment. Customers have more options and more information than ever before — and they expect more. Give your dealers a powerful way to connect with customers using the digital technologies vehicle buyers already know and appreciate.

Type: Brochure

Sponsor: Wireless Ronin Technologies


Olea Tucson Kiosk

The Olea Tucson is a patented interactive Kiosk that provides an eye catching and engaging self-service experience with a 19” (up to 22”) all-in-one LCD touch screen computer.

Type: Fact Sheet

Sponsor: Olea Kiosks Inc.


Philips Signage Solutions: Product Range Brochure

This product guide covers the 2013 offerings from Philips, including: the Q-series LED displays, the EL-series LED displays, the E- series displays, the VL-series LED displays, the V-series displays, the High Bright displays, the Video Wall Series displays, the Glasses-Free...

Type: Brochure

Sponsor: Philips Signage Solutions


Case Study: Souper Salad

Download now to see how the PeopleMatter Platform helped Souper Salad.

Type: Case Study

Sponsor: PeopleMatter


Case Study: Star of the High Desert and Wiles’ Restaurants

Download to see how the PeopleMatter Platform helped Star of the High Desert.

Type: Case Study

Sponsor: PeopleMatter


Case Study: The Palm Restaurant Group

Download now to see how the PeopleMatter Platform helped The Palm Restaurant Group.

Type: Case Study

Sponsor: PeopleMatter


Whitepaper: Analysis of Successful Digital Signage Networks

In a world full of Tivos, where viewers get a fiendish pleasure out of zapping commercials at every chance, it’s not the same old game for Madison Avenue anymore. The fragmentation of mass media is forcing advertisers to chase an ever-diminishing slice of what once was a pretty simple mass market.

Type: White Paper

Sponsor: Scala, Inc.


Visiting Burger King in Germany Becomes a Multimedia Experience

BURGER KING Deutschland has equipped its restaurants with plasma displays and interconnected its individual restaurants via a communications network. With its very own TV channel, the King Channel, and a digital menu board, BURGER KING(R) has not only made its...

Type: Case Study

Sponsor: Scala, Inc.


Digital Communication at Your Service on Your Road Trip

The German Autobahn welcomes many drivers and is the world`s third longest network of high quality highways. If you are one of the 500 million travelers who annually visit these roads, you have surely seen many Tank & Rast locations.

Type: Case Study

Sponsor: Scala, Inc.


Scala Inc. Deal with Fortune 500 petroleum Giant StatoilHydro of Norway

StatoilHydro is an integrated technology-based international energy company primarily focused on upstream oil and gas operations. Ranked #70 on the Fortune 500 list StatoilHydro is the 13th largest petroleum company in the world.

Type: White Paper

Sponsor: Scala, Inc.


Innovative Interactive Shopping Experience Boosts Average Order Value in Mobile Phone Store

In Belgian Antwerp, Telenet Mobile has introduced a brand new, highly innovative shopping concept. Experience is key in the Telenet mobile store. Consumers can make use of various types of assistance to help them choose the right communication devices, mobile phone plans, and accessories.

Type: Case Study

Sponsor: Scala, Inc.


Digital signage puts the power into “power shopping”

Looking to maximise its assets at the London shopping centre, Westfield’s Brand Partnership Division looked for a world class digital signage network to complement the scale of the site and the consistently high number of domestic and international visitors.

Type: Case Study

Sponsor: Scala, Inc.


Leading Telecommunications Provider in the Netherlands Increases Sales with Dynamic In-Store Messaging

In 2008, KPN knew it was time to change the retail strategy in its KPN Primafoon stores when the company found itself facing several challenges: perceived long waiting times in the stores, a low conversion rate, low revenues per customer and a low in-store representation of the core customer focus group (25- to 40-years olds).

Type: Case Study

Sponsor: Scala, Inc.


Miele brings its brand to life by placing Scala at the heart of its first Inspirience Centre in Vianen, The Netherlands



Type: Case Study

Sponsor: Scala, Inc.


Video Walls Go Mainstream

Simpler technology and lower costs are making video walls a much easier puzzle to put together.

Type: White Paper

Sponsor: Hewlett-Packard Company


Electronic Queuing Solutions | BUYER’S GUIDE

The following Lavi Industries matrix is designed to help you assess your options when it comes to electronic queuing systems. The table features an overview of key features and accessories for single-line and multiple-line call forward queuing systems and virtual queuing systems.

Type: Fact Sheet

Sponsor: Lavi Industries


In-Queue Merchandising - Transform your Retail Checkout Line

Transform the waiting-line experience. Merchandising in the queue can transform wasted, idle space into profit-generating, customer satisfying space.

Type: Brochure

Sponsor: Lavi Industries


Smooth Customer Flow - A Guide to Planning your Queuing Strategy

Queues play a salient role in everyday life. According to some estimates, in a lifetime the average person spends two years waiting in line. The impact of waiting lines on profits, public and customer satisfaction, and even public safety can be profound. Read this guide from Lavi Industries to learn more about the key considerations.

Type: Guide

Sponsor: Lavi Industries


The Art & Science of Queuing

It’s more than the actual time spent waiting; it’s the experience that matters. Learn more with this guide from Lavi Industries about the art & science of queuing.

Type: Guide

Sponsor: Lavi Industries


Designing an Effective Omnichannel In-store Experience: 5 Key Considerations

In today’s omnichannel path to purchase, stores still reign supreme when it comes to the actual point of purchase. Even by 2016, Forrester predicts brick-and-mortar sales will still account for 91 percent of overall retail sales

Type: White Paper

Sponsor: Wireless Ronin Technologies


CradlePoint Solutions Power YESCO Digital Signage Networks

YESCO, one of the world’s largest signage and digital outdoor display manufacturers, has pioneered the creation of connected digital signs. YESCO digital signs operate using several applications like heat monitoring, air conditioning, and a selfcontained security and surveillance systems that all require network connectivity.

Type: Case Study

Sponsor: CradlePoint


Dallas House of Worship Has Faith in Digital Signage

The Heights Baptist Church adopts turnkey solutions, involves congregation.

Type: Case Study

Sponsor: LG Electronics USA, Inc.



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