Bill Brand, executive vice president of programming, marketing and business development for HSN, talks about the importance of delivering great customer service, from the moment a viewer watches the channel to the moment the box arrives. This video was filmed at the NRF 99th Annual Convention & EXPO.
Front Flip founder Sean Beckner talks about the new customer engagement platform created to help restaurant operators attract and retain guests. Front Flip was an exhibitor at the 2012 National …