Bill Brand, executive vice president of programming, marketing and business development for HSN, talks about the various ways his company solicits feedback from its audience – including a new photo-journaling project. This video was filmed at the NRF 99th Annual Convention & EXPO.
Front Flip founder Sean Beckner talks about the new customer engagement platform created to help restaurant operators attract and retain guests. Front Flip was an exhibitor at the 2012 National …