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CETW: Keynote Paul Price on social media
Paul Price, CEO of Creative Realities, discusses how technology is getting better, cheaper and faster - and how the rate of change is accelerating, and why it is crucial for companies to be aware of … -
CETW: Frank Eliason of Citibank talks social media
Frank Eliason, director of global industry at Citibank, talks about how most companies are not thinking through their approach to customer experience and how more companies need to encourage their … -
Is that a digital signage lapel pin on your uniform?
Brian Kutchma, vice president of sales and marketing for digital signage provider Black Box, talks about his company's wearable digital signage displays. -
A closer look at Motorola's new Smart Badge
At this year's Wincor World event, Motorola's Mark Thompson explains his company's new Smart Badge, a communication system that allows retailers to stay in touch with retail employees wherever they … -
Retail Doctor Bob Phibbs talks customer service training
The Retail Doctor Bob Phibbs recaps some highlights from his customer service training session at the 2012 Retail Customer Experience Executive Summit.
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Intelligent systems make vending machines fun
Windows Embedded's John Boladian and Intel's Gark Tan discuss the value and growth of intelligent systems across devices and the cloud. By highlighting an interactive smart vending machine, they show … -
NRA 2012: Front Flip
Front Flip founder Sean Beckner talks about the new customer engagement platform created to help restaurant operators attract and retain guests. Front Flip was an exhibitor at the 2012 National … -
Mobibucks discusses its ready-made m-payment solution
Louisville, Ky.-based Mobibucks is marketing it's ready-to-deploy mobile payment solution. Company SVP Bill Baustien took time at the Retail RAMP conference in Chicago to discuss the product with … -
44Doors, QR codes and the art of mobile marketing
Tim Hayden, the CMO for mobile marketing company 44Doors, spoke with Mobile Payments Today at the Retail RAMP conference in Chicago. Hayden discussed how companies are beginning to integrate the … -
RedDotNet launches NFC integrated kiosk
RedDotNet showed off its 15-inch, NFC- integrated kiosk at CETW in San Francisco. Robb Kirschenmann, the company's vice president of operations, spoke with KioskMarketplace.com's Cherryh Butler about …
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IMG hopes its kiosk will give a new face to customer service
IMG recently launched ASK, the Autonomous Sales Kiosk, a gesture-driven kiosk with a virtual salesperson on screen that helps consumers shop. It can also be used for advertising. Cherryh Butler … -
RAMP: Getting customer feedback without boring surveys
Talking to customers is the only way to keep them happy, according to Saygent, a company that has designed an open-voice feedback system that asks customers open-ended questions. It allows them to … -
RAMP: Kaseya helps retailers manage all digital solutions
Kaseya software allows retailers with numerous point-of-sale solutions, kiosks and digital signs to manage each solution from one place,said Ray Barber of Kaseya, a company demonstrating its solution … -
CETW12: Zebra demos on-demand gift card kiosk
Zebra showcased its on-demand gift card kiosk in San Francisco at Customer Engagement Technology World. -
CETW12: Nanonation rocks out its digital signs
Nanonation's Bryan Fairfield chats with RetailCustomerExperience.com's Cherryh Butler about some of its newest solutions at CETW 2012 San Francisco, including digital signage that allows retailers to …