Using mobile to create a personalized guest experience

Jared Miller, CTO for the Atlanta Falcons, discusses how mobile can be used to create personalized experiences even when the customer isn't using their device.

Groupon, PeachWorks execs discuss how technology benefits operations

The CEOs of Groupon's Breadcrumb and PeachWorks discuss how their technology can help restaurants and retailers stay relevant.

BJ's Restaurants exec discusses benefits of chain's mobile app

Tim Hackbardt, VP of Marketing for BJ's Restaurants, talks about the many ways the chain's mobile app improves the customer experience.

How SeaWorld's mobile app enhances the guest experience

Len Dudis describes SeaWorld's folio approach to guest payments via its mobile app.

P.O.P. Security™ Invisi-Shield® System

Protect high-value, high-theft product, while allowing customers access to product for purchase. Clear sliding panels prevent “shelf sweeping” theft while maintaining an unobstructed view of product. Panels are available for narrow or wide product and feature contoured edges for comfortable shopping.

Sponsored by: FFR Merchandising

Pizza Hut executive discusses importance of mobile customer engagement

Baron Concors, Chief Digital Officer at Pizza Hut, discusses why it's important to think mobile first.

Building loyalty with mobile: Where to start?

Eric Buckner, Senior Product Manager - Mobile for Sears Holdings, discusses where to start when considering a mobile loyalty program.

San Francisco Soup Company executive discusses the restaurant's use of BLE beacons

Clayton Chan, COO for San Francisco Soup Company, discusses the restaurant chain's use of BLE beacons.

Qtrac iQ® Intelligent Queue Management

Intelligent queue management is your answer to a more productive queue and a better customer experience. In this short video we show how Qtrac iQ from Lavi Industries turns your Beltrac® stanchion into a virtual turnstile, allowing you to measure, monitor, and manage your queue like never before.

Sponsored by: Lavi Industries

Video: Behind the scenes of an AT&T holiday store makeover

AT&T recently decked the halls of its flagship Michigan Avenue store in Chicago, using a new "Magical Forest" theme.

Rebecca Minkoff debuts first interactive store

The luxury brand is debuting its new store, featuring "connected walls" and high-tech dressing rooms.

How mobile changes consumer behavior

When 82 percent of U.S. adults own smartphones, and 91 percent keep them with them at all times, a mobile strategy for retail becomes more important than ever.

What did you miss at #CONNECTsummit14? Check out the highlights

#CONNECTsummit14 included mobile innovation leaders from across the spectrum: tech, restaurant, retail.

iPhone mobile payment option opens up opportunity for marketers

With Apple's rollout of Apple Pay, now might be a good time for marketers to get to know Passbook.

#CONNECTsummit14: Jack Philbin on mobile marketing best practices

During this year's CONNECT Mobile Innovation Summit, Vibes CEO Jack Philbin led the opening panel on the future of mobile and what it means for retail.

Kohl's interactive experience at NRF 2014

Chad Brown with Xomni demonstrates his company's interactive assisted selling solution for Kohl's, at this year's NRF show.

Infusion Retail Experience Lounge, New York

This year at NRF, Inclusion brought some highlights from its New York Experience Lounge. Although the "Big Show" has come and gone, the Lounge itself is still open for visits for a limited time, at the company's headquarters at Broadway and Houston.

Sport Chek West Edmonton Mall flagship store walkthrough

Sport Chek's new flagship store in the West Edmonton Mall provides consumers with access to world leading digital technology, an unparalleled array of leading brands and products, and a personalized shopping experience that connects consumers to the sports they are passionate about like never before.

Microsoft Connected Fitting Room at NRF 2014

The fitting room is the crucial place where a customer decides whether to make a purchase. But most of the time, the customer is alone behind a curtain when that decision is made, without support or assistance from the retailer....

BrightLogic demos interactive floor

At this year's Customer Engagement Technology World, BrightLogic showed its Active Floor, which combines a splashy user experience with deep data analytics on how customers are interacting with it.

OnCue Technologies demonstrates interactive POS system

At this year's Customer Engagement Technology World, OnCue Technologies brought a demo unit of an interactive POS system for retail which features audio and video response. Sy Walker, OnCue's VP of product development, walks us through the features of the machine in this video.

CETW: Nanonation's interactive entertainment system

Nanonation CEO Brian Fairfield demonstrated the company's new interactive entertainment system, designed for use in restaurant and retail environments, at this year's Consumer Engagement Technology World event.

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