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Digital Signage: Your Guide to Digital Out-of-Home Media Savvy advertisers now see digital signage and digital out-of-home advertising as part of their marketing mix. This new media is taking on traditional media and setting new standards for the flourishing industry. Tags: Customer Experience, Digital Signage, Retail - Warehouse

Type: Brochure

Sponsored by: Digital Screenmedia Association

Four Strategies for Kiosk Application Design For a successful kiosk deployment, it's important that the application design be intuitive and easy to use. A kiosk application that is too complicated or inconsistent will drive customers away. Learn four common mistakes deployers make in kiosk application design and how to avoid them. Tags: Customer Experience, Kiosks / Self-Service, Multifunction Kiosks

Type: White Paper

Sponsored by: AML

Improving Customer Satisfaction in Retail Banking Uncertainty about the future is dominating the consumer’s mind and they are facing some bleak economic realities.This whitepaper will look at the impact of the current recession on banking clients and how today’s economy is shaping their choices. Tags: CRM, Customer Experience, Customer Service, Psychology

Type: White Paper

Source: Empathica, Inc.

Self-Checkout Self-checkout has revolutionized retail by putting the “last mile” of the transaction in the hands of the shopper. In this exclusive guide, you will learn how this technology can improve the customer experience, increase sales and drive profitability. Tags: Customer Experience, Kiosks, POS, Self-Checkout, Supermarkets & Grocery Stores

Type: Guide

Source: KioskMarketplace.com

Next Generation Self-Service: Advance of the Applications Source Technologies has produced this White Paper for our customers, partners, and prospects to describe how next generation point-of-interaction (POI) systems are changing the retail environment application by application. We will also discuss the business case for deploying this solution. It assumes at least rudimentary understanding of retail operations and automation strategies. Tags: Customer Experience, Customer Service, Kiosks / Self-Service, Technology

Type: White Paper

Source: Source Technologies

Expanding ATM Usage in a Credit Crunch Retailers can benefit from the growing popularity of cash by installing an ATM in the store itself. Customers enjoy the convenience, and studies show that more cash is spent in a store with an ATM, increasing revenue. Access to surcharge and interchange fees also help increase revenue, and stores with ATMs can draw more customers, increasing traffic throughput. Tags: ATMs, Customer Experience, Customer Service, Retail - Convenience Stores, Retail - General

Type: White Paper

Source: ATMmarketplace.com

Unbeatable Service What we do is as important as how we do it. From a personal interaction perspective, collaborative and friendly service is our cornerstone. From a business process perspective, we understand that work-order tracking and reporting can be a key enabler of successful service management. We are certified vendors to ServiceChannel, OfficeTrax, FM Pilot, and Integrated Technologies, among others, and have the tracking, reporting and billing systems in place to consistently deliver world-class service. Tags: Customer Experience

Type: White Paper

Sponsored by: Corporate Safe Specialists

CARE Media's Video Segments Educate Patients, Enhance Relationships Informational videos in the waiting rooms of doctors offices both keep patients entertained and provide valuable information. But maintaining a network of DVDs or VHS tapes can be time-consuming for staff and not allow for flexibility in content. CARE Media teamed with EnQii to provide digital content to a network of thousands of doctors' offices throughout North America. Tags: Customer Experience, Digital Signage, Technology

Type: Case Study