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Self-Service Store Integration Self-service technology can enhance the customer experience, but proper integration is pivotal. Learn how smartly deployed technology can unify the shopping experience while adding new customer touchpoints. Tags: Kiosks / Self-Service
Type: Guide
Sponsored by: IBM Corporation
IBM SureMark Printers: Setting the Record Straight on Retail Printing: 2-Sided vs. 1-Sided Receipts When IBM began defining the 4610-2CR SureMark Printer, now installed in thousands of retail stores, they evaluated whether two-sided receipt printing was a technology that might benefit their customers. After considerable analysis and investment, it became clear that two-sided thermal printing could not deliver on the claims of those who were then, and still are promoting it. IBM ruled it out as a design goal for their new printers. Tags: Kiosks, Kiosks / Self-Service, Self-Checkout
Type: White Paper
Sponsored by: IBM Corporation
Cinepolis marches into India cinema with IBM point-of-sale and dynamic, scalable infrastructure Lights! Camera! Action! Cinepolis marches into India cinema with IBM AnyPlace Kiosks and Point-of-Sale systems. These powerful IBM retailing solutions are helping Cinepolis meet the challenges of expansion while enabling seamless customer service and controlling costs. Tags: Display Technology, Kiosks, Kiosks / Self-Service, POS, Retail - Digital Signage, Self-Checkout
Type: Case Study
Sponsored by: IBM Corporation
Active Ride Shop is “dropping in” with IBM Remote Management Agent to slash downtime and streamline operations Active Ride is dropping in with IBM Remote Management Agent to slash downtime and streamline operations. Active Ride also recently updated its POS technology with sleek IBM SurePOS 500 touchscreen terminals linked to fast, high quality IBM SureMark printers and back-office xSeries servers to speed store checkout and collect customer data. Tags: Kiosks, Kiosks / Self-Service, Multifunction Kiosks, POS, Retail - Apparel, Self-Checkout
Type: Case Study
Sponsored by: IBM Corporation
IBM Theatre of Retail: Creating a Unique Customer Experience IBM can help you implement innovative strategies to differentiate your brand, reduce costs and work more efficiently by collaborating with suppliers and partners. Tags: Customer Experience, Retail - General
Type: White Paper
Sponsored by: IBM Corporation
Business through the looking glass: why the customer-centric retailer needs supply chain visibility Reaching buyers on the correct channel at the correct time with the correct offer will be imperative to building consumer loyalty. But to create such an offer, you need an integrated, visible supply chain. Tags: Customer Experience, Multi-Channel Retailing, Supply Chain
Type: White Paper
Sponsored by: IBM Corporation
Turning shoppers into advocates: The customer focused retail enterprise A gap remains between what most retailers deliver and what shoppers expect. Retailers can close this gap by systematically integrating knowledge of what their best customers want into every core operation decision. Tags: ATMs, Customer Experience, Customer Service
Type: White Paper
Sponsored by: IBM Corporation
IBM Self Checkout Solutions How innovative is your current self checkout solution? Tags: Kiosks / Self-Service, Self-Checkout
Type: White Paper
Sponsored by: IBM Corporation
IBM Checkout Environment for Consumer-Service software To keep pace with changing marketplace dynamics, you need a flexible self checkout solution that can quickly integrate with all of your systems and applications—from the POS to the back office. You also need the solution to be customizable so you can differentiate your customer experience from your closest competitors. Tags: Kiosks / Self-Service, Self-Checkout
Type: White Paper
Sponsored by: IBM Corporation
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