Family Dollar Enables Strategic Business Initiatives with New Store Systems
One of the nation’s largest discount retailers, Family Dollar Stores has strategic business initiatives in place to support its growth objectives. To get those strategies implemented at the store level, Family Dollar needed to revamp its 16,000 checkout lanes and legacy POS systems. Toshiba TEC America and Microsoft Corp. partnered with Family Dollar to develop an innovative POS solution designed to improve services, processes, and business value. At the heart of the new cash register is Windows Embedded for Point of Service, which provides a stable, secure, multitasking operating system and leverages Family Dollar’s investments in Microsoft product and technologies such Systems Management Server 2003. Today, the POS terminal provides access to both centralized and decentralized store applications, enabling higher employee productivity, improved customer service, and new revenue streams.
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