Luxury Apparel Leader Empowers Sales Agents to Thrive, Gets Ready for Growth

Sponsored by Windows Embedded
Tags: Multichannel Retailing, Retail - Apparel
Type: Case Study
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Customers rely on independent sales agents for The Worth Collection—a leading provider of exclusive, high-end clothing and accessories—to sell and deliver items from the company’s seasonal collections. In an effort to maximize the agents’ performance and loyalty, boost customer satisfaction, and prepare the company for growth, The Worth Collection replaced all of its disparate business software systems with an integrated solution: Microsoft Dynamics AX.

The solution supports all business activities with comprehensive, scalable functionality, integrating seamlessly with Keyora’s Webfoot E-Commerce to facilitate advanced e-commerce capabilities for sales agents. The Worth Collection agents can now focus on profitable selling with increased customer retention and higher service levels. And, the company can operate more efficiently, make sound strategic decisions, and ready for fast growth.