Douglas Gives POS System a Makeover to Deliver World-Class Customer Service
Europe’s most successful retailer of cosmetics and fragrances, Douglas, maintains a tight focus on delivering exceptional counter and sales service that exceeds customer expectations. The company is at the leading edge of using technology to make its customer services more personalized, secure, speedy, reliable, and desirable. Douglas, a long time Microsoft Windows customer, works closely with Wincor Nixdorf a leading provider of IT solutions and services to retailers and banks, to develop retail POS systems that meet its evolving business and technical requirements.
Most recently, Douglas began to migrate its cash registers from Windows Embedded for Point of Service to the next generation of the operating system, Windows Embedded POSReady 2009. Douglas found compelling reasons to migrate to Windows Embedded POSReady 2009, including: stronger security and remote management; standards-based plug and play support for peripherals; the flexibility to deploy flash-bootable devices for greater reliability; and the ability to add and remove components after deployment to enable new applications and business processes that enhance customer services.
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