Meeting Description:
Learn how leading retailers are applying Lean Six Sigma to improve the customer experience.
This on-demand webinar will cover “Five Points of Transition” a consumer goes through in a retail environment and how those five transition points can be optimized for efficiency and improved customer experience.
How does your company rate when it comes to the customer experience?
Find out how well your company is performing and benchmark with other retailers.

Danish Supermarket Group Manages 10 Terabytes of Business Intelligence
Social Media and Customer Experience Feedback
Opinionmeter Improves Customer Survey Feedback with Elo TouchSystems Solutions
Retail CRM vendor landscape and capabilities
Top 10 Customer Satisfaction Survey Best Practices |
Inside NetWorld Alliance Network Kiosk Marketplace
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