10 Reasons Why Kiosk Projects Fail

Sponsored by RedDotNet
Tags: Consumer Behavior, Customer Experience, Kiosks / Self-Service, Multifunction Kiosks
Type: White Paper
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Kiosks can be an integral part of the success of a business, but poor planning can lead to an unpleasant customer experience and, ultimately, drive users away. Too often, when installing a kiosk, a deployer thinks first of the kiosk and then of the customer, but customer convenience and comfort must be considered. Learn 10 common mistakes kiosk deployers make and how to overcome them, including:

  • Inconvenient location
  • Not having enough kiosks
  • Poor browsing mechanisms
  • Long wait times