Self-Service Store Integration

Type: Guide
Overview|Table of Contents|Intro | Download

New technologies are changing the way people shop, and retailers must adapt to keep up. Consumers now expect on-demand access to the information, products and services they want. The increase in consumer knowledge and a desire to interact in a more personalized manner is forcing retailers to fully integrate various self-service touchpoints. In this guide, learn:

  • Best practices for self-service store integration
  • Obstacles to adoption
  • How mobile is changing the customer experience
  • The future of self-service integration