Executive Summit: Q&A Session: Creating an Interactive Multi-channel Experience that Complements Your Brand

Sponsored by Retail Customer Experience Executive Summit
Tags:
Type: Presentation
Overview|Download

There's a lot of talk about social media at retail, but not a lot of practical advice on how to actually use it to move the customer satisfaction needle. Learn best practices from real-world examples, and get advice on your social media strategy.

Presenters: Chris Borek, Target; James Bickers, RetailCustomerExperience.com