Epic Retail Fails of 2011 [Infographic]
Sponsored by: RetailCustomerExperience.com
Type: Infographic
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It’s been a rough couple of years for retail, but it’s been especially bad for some. And while it looks like there is a bright spot on the horizon in the form of slightly lower unemployment numbers and slightly higher consumer confidence numbers, we still saw some major missteps in 2011, from branding to customer service to handling the press.
Here are seven particularly startling “retail fails” from the past year.
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