Once again, our team of retail experts sat down to identify the hundreds of trends, technologies, brands, strategies and people that are having an impact on retail. They then assigned them numerical votes based on their influence and impact on customer experience, and the results can be found in this free 47-page report.
Also included in this report: the Six Retail CEOs to Watch in 2012. Download your copy today!

Top 100 Retail Movers & Shakers: 2010
2011 Retail Customer Experience Top 100
2012 Retail Customer Experience Top 100
Business through the looking glass: why the customer-centric retailer needs supply chain visibility
Social Media: An Inside Look at the People Who Use It
Webinar: Turning Website Visitors Into Customers By Building Trust Online
HMV leverages social networking to connect with customers
2012 Online and Mobile Holiday Shopping Trends [infographic]
Social commerce: What's possible, and what's actually happening
Urban Outfitters responds to massive site traffic surge, increases revenues
7 Billion People helps business build rapport with their customers in the online buying process
SnagAJob.com Achieves 99.9 Percent Uptime in the Cloud through Virtualization
Keeping Service Customers Satisfied in a Social Mobile World
Meeting impossible deadlines on exterior signage
Designing the Shopping Experience: Five crucial steps
Cash Automation Devices: How to Choose the Right One for Your Application
du getting ahead through Service Optimization
Designing an Effective Omnichannel In-store Experience: 5 Key Considerations
Digital Signage: Your Guide to Digital Out-of-Home Media
Why Is This Retailer Losing Sales?
Shopper-ready packaging: The best packaging solution for the shopper, retailer and the brand owner
Improving Customer Satisfaction in Retail Banking
du getting ahead through Service Optimization |
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