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Reducing Abandoned Shopping Carts with Live Help
Click-to-chat and click-to-call options can help retailers turn shoppers into buyers.
Tags:
ATG
,
Assisted Selling
,
Customer Experience
,
Customer Service
,
Online Retailing
,
Retail - General
,
RetailCustomerExperience.com
,
Technology
Type:
Mini-Guide
Sponsored by:
ATG
Online Retail and the ROI of Live Help
Engaging shoppers with live help at the right time in the right channel decreases shopping cart abandonment, increases conversion rates and order values, and builds loyalty. New data suggests …
Tags:
ATG
,
Consumer Behavior
,
Multichannel Retailing
,
Online Retailing
Type:
White Paper
Source:
ATG
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