Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you …

ATM operators in the U.S. face a tight deadline to upgrade machines for smart cards to comply with the new rules.

Cellular South deployed Source Technologies’ PilotPoint 5-Series kiosks for self-service bill payment in each retail location. The kiosks incorporate a touchscreen monitor, bill acceptor, card …

Business operators can reap the benefits of operating an ATM without having to become an expert.

Split First ATM needed a way to deploy ATMs to its clients quickly, but normal delivery time was five to seven business days. Transaction Equipment Corp. stocked a warehouse to meet Split First ATM's …

Security standards require that keys for ATMs must be changed every 12 months, meaning the old system of manually changing keys is no longer efficient. Remote key loading offers labor savings …

Retailers can benefit from the growing popularity of cash by installing an ATM in the store itself. Customers enjoy the convenience, and studies show that more cash is spent in a store with an ATM …

Learn how to maximize the ROI of your human resources self-service initiatives.

This paper, produced by Netkey, introduces the Business/IT Self-Service Alignment Cycle, which is a simple framework organizations can adopt to successfully manage a broad range of self-service kiosk …

Self-service and digital merchandising is rapidly emerging as a vibrant new channel full of promise in both customer and employee-facing applications.

Find out how Curiosk's patent pending kiosk system that provides detailed wine information in a fast, fun & affordable greeting card format.

Well-designed graphics, branding and the latest technology can all help inspire confidence and make an ATM noticeable to customers.

Redbox Automated Retail collaborated with Flextronics to design an exciting new family of DVD rental kiosks. Redbox needed a strategic outsourcing partner like Flextronics to develop an optimized …

In today's market you need to figure out how to go above and beyond customer expectations to keep customers coming back.

A popular tourist attraction improved customer satisfaction and employee training with an innovative wine-information kiosk

Few industries stand to gain more from self-service than retail. Learn how to get the most from kiosks and other digital merchandising technologies.

A secure ATM is the first line of defense in the war against ATM theft and fraud. Here are three areas of ATM security that off-premises operators must consider when developing their portfolio of …

Improve customer survey response rates and feedback data with automated surveys.

Wine can be intimidating to shop for, so the Riverstone Wine Shoppe turned to Curiosk Marketing Solutions’ wine kiosk to help assist and educate its customers.

A gap remains between what most retailers deliver and what shoppers expect. Retailers can close this gap by systematically integrating knowledge of what their best customers want into every core …