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Savvy advertisers now see digital signage and digital out-of-home advertising as part of their marketing mix. This new media is taking on traditional media and setting new standards for the …
Type: Brochure
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For a successful kiosk deployment, it's important that the application design be intuitive and easy to use. A kiosk application that is too complicated or inconsistent will drive customers away …
Type: White Paper
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du a relative newbie in the Telco market opened for business in 2006. Having to fight for pole position against competition that had a tremendous head start, was very much aware of the uphill battle …
Type: Brochure
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Starmount Connect™ provides an open shopper engagement platform that helps you deliver a more positive customer experience and save the in-store sale. Through Connect, sales associates and …
Type: Fact Sheet
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Social media is reshaping the way people communicate, and retailers need to be a part of the conversation.
Type: White Paper
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New tools are helping to shorten training and make customer service better than ever.
Type: White Paper
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Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you …
Tags: ATMs,
Bill Payment Kiosks,
Connectivity,
Customer Experience,
Customer Service,
Digital Merchandising,
Digital Signage,
Digital Signage Audience Measurement,
Display Technology,
In-Store Media,
Reflect Systems Type: Special Report
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Digital signs help patients get a fuller service, while allowing doctors to serve more patients more efficiently.
Type: Case Study
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It’s been a rough couple of years for retail, but it’s been especially bad for some. Here are seven particularly startling “retail fails” from the past year. Which ones did we miss?
Type: Infographic
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Learn four touchpoints to provide an exceptional customer experience.
Type: White Paper
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It's no longer enough to merely sell products and services — today, successful businesses engage customers intellectually and emotionally. Learn how digital signage can accomplish both goals, while …
Type: Guide
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A consumer purchase is often the result of a complex journey of many touchpoints. As consumers move from search engines to social media to call centers, their shopping journey blends many experiences …
Type: White Paper
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To drive down in-store labor costs, many retailers pursue shelf-stocking practices aimed at efficiency or push manufacturers for retail-ready packaging — especially for products with small primary …
Type: White Paper
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Supported by major credit card companies and retailers alike, near field communication is making its way as a top method of payment processing and advertising.
Type: White Paper
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This paper looks at service scenarios from the customer continuum where satisfaction research has resulted in meaningful improvements to customer experience. Service delivery bears closer scrutiny in …
Type: White Paper
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The KDT3 represents the next generation in small form-factor, self-service kiosks from AML. With its powerful architecture, the KDT3 is capable of running full screen video, playing stereo audio …
Type: Fact Sheet
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The KDT750 from AML is a user-friendly, full-feature price verification system that delivers outstanding functional value in a compact, space-saving footprint. Featuring simple touch screen …
Type: Fact Sheet
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Deployment of the technology yields benefits on both sides of the counter.
Type: White Paper
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Digital technology is creating compelling customer interactions based on location by linking relevant content to any screen, anywhere.
Type: White Paper
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Often times the question is asked, "Kiosks make sense for our stores, but how can we justify the investment?" The answer is to find a low cost device, with a versatile feature set, that can multi …
Type: White Paper