Kiosks are increasingly becoming an accepted part of the retail environment, but a kiosk's message is more than just the service it provides.

In the continuing evolution of technology, wireless devices have become the new norm of how people use technology, which is to say "almost everywhere."

Source Technologies provides retailers a deeper understanding of how the proven multi-function kiosk hardware and software platform not only automates revenue-generating retail processes but can also …

Offering customers in-store access to your Web site may be more complicated than it seems.

Digital signage network operators want high-powered capabilities, but many do not have the time or resources to invest in a complex digital signage system. All-in-one panel PCs provide operators with …

As digital signage evolves, more retailers are using the technology to make an impact. Small screens can be an inexpensive way to influence customers at the point of purchase.

Kiosks can be an integral part of a business, but without careful planning, they will not be fully utilized. Learn 10 reasons why kiosk projects fail and tips to overcoming these common mistakes.

Discover the companies, people, issues and trends that are shaping the future of retail. Are you on the list?

The point of sale is the last interaction a customer will have in the store. Having a cluttered, crowded system can leave a lasting negative impression. Utilizing mounting solutions can maximize …

Signage networks have transitioned from a standalone, basic value appliance, to a fully integrated solution designed to attract and convert prospects into buyers. With this transformation comes the …

Price checking scanners and digital signage can be integrated to allow retailers to enhance marketing and offer convenience for customers, leading to increased ROI.

Uncertainty about the future is dominating the consumer’s mind and they are facing some bleak economic realities.This whitepaper will look at the impact of the current recession on banking clients …

Self-checkout has revolutionized retail by putting the “last mile” of the transaction in the hands of the shopper. In this exclusive guide, you will learn how this technology can improve the …

Source Technologies has produced this White Paper for our customers, partners, and prospects to describe how next generation point-of-interaction (POI) systems are changing the retail environment …

Retailers can benefit from the growing popularity of cash by installing an ATM in the store itself. Customers enjoy the convenience, and studies show that more cash is spent in a store with an ATM …

What we do is as important as how we do it. From a personal interaction perspective, collaborative and friendly service is our cornerstone. From a business process perspective, we understand that …

Informational videos in the waiting rooms of doctors offices both keep patients entertained and provide valuable information. But maintaining a network of DVDs or VHS tapes can be time-consuming for …

Well-designed graphics, branding and the latest technology can all help inspire confidence and make an ATM noticeable to customers.

Customers are more interested in solutions that are customized, complete, and delivered quickly and simply than they are in products that target their emotions.

In today's market you need to figure out how to go above and beyond customer expectations to keep customers coming back.

Everybody is talking about the 'customer experience' - but too many organizations are measuring it from their own rather than their customers' perspective. Lior Arussy reports on some shocking new …

Despite the tendency of companies in every type of industry to seek customer feedback through seemingly customer-centric surveys, the state of the customer experience and of the relationship between …

In today's market you need to figure out how to go above and beyond customer expectations to keep customers coming back.

With more choices than ever before, customers need information at the point of decision on an infinite array of products. Digital technology can help retailers reach them.

Toys "R" Us struggles like other retailers with widespread growth, managing increasing expansion into additional product lines and cultures, the impact of e-business, and frenetic competition from …

Pick'n Pay internal innovations are driving growth. Those internal innovations, are the emotionally inspiring part of the story that has given rise to the enormous success of the stores, beginning …

A popular tourist attraction improved customer satisfaction and employee training with an innovative wine-information kiosk

Few industries stand to gain more from self-service than retail. Learn how to get the most from kiosks and other digital merchandising technologies.

IBM can help you implement innovative strategies to differentiate your brand, reduce costs and work more efficiently by collaborating with suppliers and partners.

Pacific Science Center is a not-for-profit science foundation bringing the thrill of science, math, and technology through interactive and innovative exhibits and programs. Through our primary …

The key to capturing the best understanding of a consumer’s thinking and satisfaction regarding a product or business is to ask them at their point-of-experience – the place of their purchase …

Improve customer survey response rates and feedback data with automated surveys.

Reaching buyers on the correct channel at the correct time with the correct offer will be imperative to building consumer loyalty. But to create such an offer, you need an integrated, visible supply …

A gap remains between what most retailers deliver and what shoppers expect. Retailers can close this gap by systematically integrating knowledge of what their best customers want into every core …

Innovation is all about having a window into the future. That window is wide open when it comes to the convergence of the cellphone and digital media at retail. All we need to do is watch the way …

Dave and Buster's provides a self-service solution that keeps customers from waiting in long lines.

Loyalty programs produce return customers and paper blizzards. Kiosk-based programs spare the blizzard.

WebLegend software goes beyond traditional behavioral targeting by using principles of buyer psychology and behavioral science to create a personalized online experience for customers.