Read this 3VR-sponsored paper to see how video is now moving from its loss-prevention core competency to real-time analytics — business intelligence that provides "see it in action" proof that's …

Mobile devices have led to tech-savvy shoppers who may know more about your products than your sales associates. By empowering associates with mobile devices, retailers can increase customer …

Starmount Connect™ provides an open shopper engagement platform that helps you deliver a more positive customer experience and save the in-store sale. Through Connect, sales associates and …

Social media is reshaping the way people communicate, and retailers need to be a part of the conversation.

It’s been a rough couple of years for retail, but it’s been especially bad for some. Here are seven particularly startling “retail fails” from the past year. Which ones did we miss?

This paper looks at service scenarios from the customer continuum where satisfaction research has resulted in meaningful improvements to customer experience. Service delivery bears closer scrutiny in …

Digital technology is creating compelling customer interactions based on location by linking relevant content to any screen, anywhere.

Argent Ram Media is a digital marketing agency that specialises in providing a comprehensiverange of marketing solutions for all businesses, from the small one-man-band up to the largestof multi …

How many marketing, merchandising, and product managers are faced with these kinds of marching orders on almost a daily basis? With more than 35 years in the business, I can tell you this happens …

With the advent of the digital age, retailers have an array of new channels for marketing their businesses, but it can be a challenge to make those channels work together.

Learn how to integrate digital media into a communications plan and how to best leverage innovative technology to complement that strategy.

It’s not about product price, it’s about customer relationships. It’s about every interaction you have with your customer during their life cycle. And, with an increasing number of interaction …

Phoenix Kiosk, Inc. works with utility companies to complement their marketing efforts.

Phoenix Kiosk, Inc. works with consulting firms, as well as directly with companies themselves, to help bolster their marketing efforts.

Although there are more ways than ever before to engage with customers, keeping track of all of those conversations and providing a consistent message can pose a challenge.

Email is a vital link between marketer and consumer that can provide companies with rich information about their products and services. Email extends well beyond the boundaries of opens and clicks …

Predictive analytics is a methodology that fundamentally draws knowledge from vast pools of data about individual customers. What makes predictive analytics compelling is the multi-dimensional …

There are approximately 140 million online shoppers in the United States. Of this group, the target market for any given product generally falls somewhere in the range of tens of millions of shoppers …

How mobile, digital signage and social media converge to create active touchpoints and connections with customers. See how screenmedia technologies can create a sustainable dialogue with your target …

There's a lot of talk about and a lot of interest in mobile retailing, from scannable on-screen coupons to line-busting with checkout in the aisle. In this webinar, you'll learn about the state-of …