New tools are helping to shorten training and make customer service better than ever.

Having the right employees at the right time can be a critical component of success.

Hiring doesn’t have to be hard. But if you’re using tools and techniques that were new in Dick and Jane’s reign, (we’re looking at you, paper apps and file cabinets) it’s not easy. Connect …

Would your employee training program make Dick and Jane say “Wow!”…50 years ago? It’s time for a new lesson in learning. Connect the training dots to see how your training and evaluation …

The goal of any service-industry employer—restaurants, convenience stores (c-stores), hospitality businesses or retailers—is to provide unparalleled customer service. This may be brushed off as a …

Recent Immigration and Customs Enforcement (ICE) raids have raised serious employment concerns in the service industry. High turnover rates and large percentages of immigrant and hourly workers …

Does this sound familiar: You’re thrilled to learn that your hiring manager found the perfect candidate for that senior job you’ve had open. But somewhere between Des Moines and Omaha, your …

Your company could be leaving thousands of dollars on the table by failing to take advantage of federal tax credits aimed at getting people in certain groups into the workforce. This informational …

“What’s worse than training your workers and losing them? Not training them and keeping them.” Zig Ziglar, author and corporate success speaker, knows it, research proves it and companies are …

A leading global food and beverage company needed to provide a portal to Human Resources tools to more efficiently serve 40,000 disconnected employees in their manufacturing and distribution …

Investing in an HRM application has proven to be one of the most effective ways for businesses to reduce costs, improve productivity and increase employee engagement and satisfaction, while also …

The cost of losing a seasoned employee can run into the thousands of dollars. Taking a few simple steps can mean a significant boost to the bottom line.

Misjudgments in employee scheduling can directly impact your retail operations, sales, and profits. When you don’t have the right automated, data-driven workforce scheduling tools, it’s …

The secret to rapidly realizing the full potential of a workforce management solution lies in how well it’s implemented. While a number of retailers are flocking to best-in-class workforce …

Kronos for Retail helps you improve the cost and efficiencies of your frontline hiring process — allowing you to recruit, select, hire, and retain the best employees. Our employee selection tools …

To reduce costs, JCPenney realized early on that they needed to streamline their training methods and improve efficiency. In 1996, they shifted from a traditional method to a distance learning model.

The demand within Safeway to provide more content related to ongoing corporate communications and up-to-date employee training on products, customer service practices and compliance related issues is …