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Misjudgments in employee scheduling can directly impact your retail operations, sales, and profits. When you don’t have the right automated, data-driven workforce scheduling tools, it’s …
Type: White Paper
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The secret to rapidly realizing the full potential of a workforce management solution lies in how well it’s implemented. While a number of retailers are flocking to best-in-class workforce …
Tags: Customer Service,
Department Stores,
Employee Training,
Hiring and Retention,
Kronos Incorporated,
Retail - Apparel,
Retail - Automotive,
Retail - Convenience Stores,
Retail - Digital Signage,
Retail - Electronics,
Retail - General Type: White Paper
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UPS Supply Chain Solutions provides the infrastructure and logistics technology needed to quickly react, and adapt to an increasingly complex customer service environment.
Type: Case Study
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German retailing giant OTTO wanted to build a virtual store for fashion apparel — a shopping experience that would break through perceived barriers in online shopping.
Type: Case Study
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In an effort to maximize sales agent performance and loyalty, boost customer satisfaction, and prepare the company for growth, The Worth Collection replaced all of its disparate business software …
Type: Case Study
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Cole & Weber United worked with a host of retailers to uniquely support products across the Nike portfolio. For basketball, they supported the Nike brand value of authenticity in a way that increased …
Type: Case Study
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Discover the companies, issues and trend that are impacting retail in 2011.
Tags: Customer Experience,
Department Stores,
Motorola, Inc.,
Multichannel Retailing,
Online Retailing,
Pharmacy/Drugstores,
Retail - Apparel,
Retail - Convenience Stores,
Retail - General,
Retail - Mall,
Retail - Warehouse,
RetailCustomerExperience.com Type: Guide
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TAGSYS provided retailer Serge Blanco everything it needed to identify and manage each individual apparel item that passes through its distribution center with item-level RFID technology. The company …
Type: Case Study
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Active Ride is dropping in with IBM Remote Management Agent to slash downtime and streamline operations. Active Ride also recently updated its POS technology with sleek IBM SurePOS 500 touchscreen …
Type: Case Study
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Sourcing fixtures from China can increase ROI, but a careful eye must be kept on hidden expenses and quality.
Type: Special Report
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Discover the companies, people, issues and trends that are shaping the future of retail. Are you on the list?
Tags: Customer Experience,
Motorola, Inc.,
Online Retailing,
Retail - Apparel,
Retail - Electronics,
Retail - General,
Retail - Home Center,
RetailCustomerExperience.com,
Specialty Stores,
Top 100 Retail Type: Guide
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Well-designed graphics, branding and the latest technology can all help inspire confidence and make an ATM noticeable to customers.
Type: White Paper
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In the next five years, shoppers will increasingly rely on themselves - and the opinions of each other - to make purchasing decisions rather than wait for help from in-store sales associates. A …
Type: White Paper
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A secure ATM is the first line of defense in the war against ATM theft and fraud. Here are three areas of ATM security that off-premises operators must consider when developing their portfolio of …
Type: White Paper
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Urban Outfitters’ brand sites are heavily trafficked by consumers from all around the globe. While the company serves an average of 120-130 million page views monthly across all brands, that number …
Type: Case Study
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In January 1999, Victoria’s Secret aired its first-ever Super Bowl commercial, announcing the live Webcast of its Spring Fashion Show. The site was flooded with millions of hits within the first …
Type: Case Study