Self-Service Store Integration

 
Publication Type:
Guide

Published / Updated:
Nov. 2, 2010

New technologies are changing the way people shop, and retailers must adapt to keep up. Consumers now expect on-demand access to the information, products and services they want. The increase in consumer knowledge and a desire to interact in a more personalized manner is forcing retailers to fully integrate various self-service touchpoints. In this guide, learn:

  • Best practices for self-service store integration
  • Obstacles to adoption
  • How mobile is changing the customer experience
  • The future of self-service integration

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