Aaron Shapiro

Aaron Shapiro is CEO at HUGE, where he helps companies reimagine how they interact with consumers and manage their business in a digitally driven economy. He is also the author of "Users Not Customers: Who Really Determines the Success of ...

Latest: Anything they can do, you can do better
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Adam Toporek

Adam is a Customer Experience Strategist and owner of CTS Service Solutions, a customer experience consultancy that helps organizations deliver Hero-Class Customer ServiceTM. Adam is a customer service speaker, founder of the popular Customers That Stick blog, and author of ...

Latest: The power of consistent customer service
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Alex Hum

Alex is a partner from an international technology consultancy firm. He consults global clients to create and deliver Enterprise and Solution Architectures with rapid consumerizatons of information through innovative technologies.

Latest: Will Facebook and Twitter accelerate retail m-commerce?
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Andrew Sharpe

Andrew Sharpe is the founder and Chief Storytelling Officer for BRANDSPANK Retailer Marketing--an agency that specializes in user-experience & consumer engagement for bricks & mortar retailers. A self-described retail marketing insight-er, he'’s also a highly regarded blogger and presenter.

Latest: Why customer service and branding are the same thing
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Annamaria Turano

AnnaMaria Turano is a partner of MCAworks, a strategic marketing consulting firm based in Westport, CT. She develops insight-driven customer value propositions and strategic marketing plans for companies such as MasterCard, PepsiCo, Pfizer, Subway and Verizon. She is an Adjunct ...

Latest: Holiday sales predicted to increase
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Art Julian

Founder and CEO of Custom Business Solutions, Art Julian started in the restaurant business selling cash registers, and helped reimagine the use of technology to create a networked, cloud-based tablet point-of-sale system called NorthStar Order Entry.

Latest: Benefits of a technology billfold: Why the mobile wallet is here to stay
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Arturo Nava

Arturo is the managing partner of Marketealo, a strategic marketing and innovation firm that creates and markets Latin-inspired brands. He is a forward thinking and passionate marketer, brand builder, innovator and entrepreneur with 11+ years experience leading teams to grow ...

Latest: Innovating under the Latin influence
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Barbara Crowhurst

Barbara Crowhurst is North America's #1 Retail Business Coach. She is also a writer, international speaker and trainer. Her comprehensive and detailed approach to retail comes from years of working in the industry. Her career has taken her from working ...

Latest: Five ways to rev up your retail staff
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Betsy Craig

Betsy Craig brings 20 years of food service industry experience to MenuTrinfo, LLC a menu nutritional labeling Company. Her commitment to the betterment of the food industry and her desire to affect the dining public are the driving forces behind ...

Latest: Food fight on Capitol Hill: Update on Common Sense Nutrition Disclosure Act
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Bob Phibbs

Bob Phibbs, the Retail Doctor, is a popular motivational speaker and small business Consultant who has transformed thousands of businesses throughout the world with his straightforward, proven advice. His success at making over businesses has been featured on PBS Life ...

Latest: Nine common mistakes that can wreck your retail business
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