Aaron Shapiro is CEO at HUGE, where he helps companies reimagine how they interact with consumers and manage their business in a digitally driven economy. He is also the author of "Users Not Customers: Who Really Determines the Success of ... Latest: Anything they can do, you can do better www
Adam is a Customer Experience Strategist and owner of CTS Service Solutions, a customer experience consultancy that helps organizations deliver Hero-Class Customer ServiceTM. Adam is a customer service speaker, founder of the popular Customers That Stick blog, and author of ... Latest: The power of consistent customer service www
Alex is a partner from an international technology consultancy firm. He consults global clients to create and deliver Enterprise and Solution Architectures with rapid consumerizatons of information through innovative technologies. Latest: Will Facebook and Twitter accelerate retail m-commerce?
Andrew Sharpe is the founder and Chief Storytelling Officer for BRANDSPANK Retailer Marketing--an agency that specializes in user-experience & consumer engagement for bricks & mortar retailers. A self-described retail marketing insight-er, he's also a highly regarded blogger and presenter. Latest: Why customer service and branding are the same thing www
AnnaMaria Turano is a partner of MCAworks, a strategic marketing consulting firm based in Westport, CT. She develops insight-driven customer value propositions and strategic marketing plans for companies such as MasterCard, PepsiCo, Pfizer, Subway and Verizon. She is an Adjunct ... Latest: Holiday sales predicted to increase www
Arturo is the managing partner of Marketealo, a strategic marketing and innovation firm that creates and markets Latin-inspired brands. He is a forward thinking and passionate marketer, brand builder, innovator and entrepreneur with 11+ years experience leading teams to grow ... Latest: Innovating under the Latin influence www
Barbara Crowhurst is North America's #1 Retail Business Coach. She is also a writer, international speaker and trainer. Her comprehensive and detailed approach to retail comes from years of working in the industry. Her career has taken her from working ... Latest: Five ways to rev up your retail staff www
Bob Phibbs, the Retail Doctor, is a popular motivational speaker and small business Consultant who has transformed thousands of businesses throughout the world with his straightforward, proven advice. His success at making over businesses has been featured on PBS Life ... Latest: Nine common mistakes that can wreck your retail business www