Amazon expands Key access nationwide

Amazon's Key smart entry technology is now available nationwide and the in-home Key delivery program is available to Prime members in 37 specific cities. Amazon Key, which is a keyless entry, remote local and unlock technology, also now boasts a...

Another Amazon fulfillment center slated for Nevada

Amazon plans to open another fulfillment center in Nevada, adding another 1,000 full-time associates to the already 3,000 it employs in the state at three other facilities. The mega omnichannel retailer's fourth center will open in North Las Vegas, according...

Amazon prepping Whole Foods pick-up service, claims report

Amazon is reportedly getting a product pick-up service strategy in place for its Whole Foods Market locations, according to a Motley Fool report. The news comes as retailers and grocers are scrambling to lure shoppers with a myriad of delivery...

Amazon prepping responsive drone technology, claims report

Amazon's drone strategy may include developing drones that respond to a customer's call or wave. The gesture-based technology, according to a New York Post report, are laid out in a patent and include shouting, fast arm waving and a thumbs-up...

The horse you rode in on will not win the race for the future

The horse you rode in on will not win the race for the future

Blogger Chris Petersen explains why reducing customer effort in the product purchase is critical in building the customer relationship.

Google expands retail shopping program with a universal cart, personalization focus

Google expands retail shopping program with a universal cart, personalization focus

Industry watchers say the retail service effort is a direct shot at Amazon and its dominance as the destination in consumer product search and discovery.

Kagan: Amazon effect only part of reason Toys R Us failed

Kagan: Amazon effect only part of reason Toys R Us failed

Jeff Kagan says we shouldn't be too quick to blame the failure of Toys R Us on Amazon. A good deal of the blame, he says, should land on the toy seller's shoulders.

Amazon happy with customer response to Go store but guarded about future plans

Amazon happy with customer response to Go store but guarded about future plans

While encouraged by customer response Amazon isn't ready to announce much about its plans for its innovative cashierless store. The company is making sure the technology, which utilizes machine learning and computer vision to eliminate the need for cashiers, continues to function seamlessly.

Will Amazon deliver the next generation of financial services?

Will Amazon deliver the next generation of financial services?

Dr. Louise Beaumont, strategic adviser at Sapient Consulting, discusses the e-commerce giant's potential interest in banking.

Amazon extends Prime discount to Medicaid consumers

Amazon is offering Medicaid consumers its Prime membership for $5.99 a month, a big discount from its monthly $12.99 cost. The move is a discount program expansion, according to the New York Times, as Amazon first offered the same discount...

Amazon debuts first Missouri fulfillment center

The latest Amazon fulfillment center is calling St. Peters, Missouri home. It's the first center in Missouri, according to a press release.

Winning the race to the home requires more than the last mile

Winning the race to the home requires more than the last mile

Blogger Chris Petersen explains why the future of retail is not linear and that the winners are building ecosystems.

Amazon may be going into banking business, claims report

Amazon, J.P. Morgan and Capital One Financial are reportedly teaming up on a checking account initiative to attract the younger consumer. A Fortune report, citing the Wall Street Journal, claims the three companies are mulling the banking service, but it would not mean Amazon would be opening a banking division.

Amazon expands Whole Foods delivery to San Francisco, Atlanta

Amazon Prime members in six more cities now have access to free, 2-hour delivery on Whole Foods Market orders. Amazon, the omnichannel giant which bought Whole Foods Market in 2017, is extending the fast delivery option to Atlanta and San...

Amazon tracking deliveries with a click of a camera

Apparently Amazon delivery drivers have been snapping photos of packages they've left on doorsteps, and Amazon is now offering the tracking option to consumers. The Amazon Logistics Photo on Delivery, according to PC Magazine, is now available to shoppers who...

Amazon debuts its own health product line

Amazon is clearly taking on the big pharma and drugstore competition with its own special brand of health products. It has launched Basic Care, which is an exclusive line, according to a CNBC report, though the items are being manufactured...

Amazon buys itself some camera chip tech, claims report

Amazon has acquired a start-up, Immedia Semiconductor, which is responsible for Blink home security cameras, in what is described as a "secret bet" on energy efficient chips, according to a Reuters report. Reuters reported the mega etailer has paid $90...

Amazon prepping 6 more Go stores, claims report

Amazon is getting six more Amazon Go stores ready, according to a Recode report, with some likely opening in Seattle, where the first Amazon Go store opened in January. Sources told Recode that Amazon is working with developer Rick Caruso about opening a location at The Grove where he owns an outdoor shopping plaza.

Amazon gearing up to be the next FedEX, UPS, claims report

Amazon is prepping a "Shipping with Amazon" service in direct competition with FedEX and UPS, according to the New York Post, citing a Wall Street Journal report.   The service will pick up items from businesses to deliver to consumers and is expected to initially launch in Los Angeles, stated the report.

Amazon launching Whole Foods Market delivery service

Amazon Prime members living near a Whole Foods Market will be able to tap free 2-hour delivery as long as they're buying $35 in goods from the supermarket chain that Amazon bought in 2017. The service starts today in a...

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