Amazon reportedly prepping another New York City bookstore

Amazon is getting ready to open a 7,354-square-foot bookstore in Soho, New York. The news, from a The Real Deal report, has not been confirmed by Amazon or the building owner.

Merchants should highlight mobile self-service usefulness to consumers

Merchants should highlight mobile self-service usefulness to consumers

Do consumers see the value in every self-checkout option available to them from different restaurants and retailers?

Will Amazon Go make cashiers and checkout lanes obsolete?

Will Amazon Go make cashiers and checkout lanes obsolete?

That question was the focus of a breakout session Tuesday at the fourth annual CONNECT Mobile CX Summit in Philadelphia. The answer is complicated, which is usually the case with emerging technology options.

FTC clears path for Amazon-Whole Foods merger

The Federal Trade Commission has completed its investigation regarding potential antitrust issues with Amazon's proposed acquisition of Whole Foods. The announcement paves the way for the $13.7 billion deal to move forward, according to a New York Post report. "Based...

Walmart acquisitions key to battling Amazon's ecommerce Jet

Walmart didn't buy Modcloth or Bonobos to advance its in-store brand offerings. The acquisitions, according to a Business Insider report, are part of its battle plan to beat Amazon when it comes to online commerce. The two brands won't be...

Walmart, Google team up on a collaborative shopping vision

In a quest clearly aimed at beating Amazon, Walmart will sell its products via Google’s online mall, Google Express, in a partnership aimed at offering a new shopping experience. It is the first time Walmart products will be sold outside...

Does Walmart really have a shot against the Amazon juggernaut?

Does Walmart really have a shot against the Amazon juggernaut?

Chris Petersen believes true innovation demands a willingness to take the risks to fail faster. Companies that don't embrace failure as a part of innovation risk becoming irrelevant with fewer options to survive.

Amazon debuts instant pick-up service in select areas

Amazon is now offering Instant Pickup, a new free service for Prime members that lets members pick up specific "daily essentials" in two minutes or less at five staffed locations in Los Angeles, Atlanta, Berkeley, California, Columbus, Ohio and College...

Report: Retailers should be embracing Amazon as a distribution option

A new Bluecore report reveals retailers should be embracing Amazon as a distribution channel and that research indicates 44 percent of brand marketers are "paralyzed by the competitor." Just 35.3 percent of retailers are taking "technological action" to maintain market...

Online grocery service debuts Alexa skill for hands-free voice order capability

Consumers who like to order from Stop and Shop's online Peapod grocery service can now enlist the help of Amazon's Alexa devices. The grocer is offering an "Ask Peapod" feature which enables voice ordering, according to a Progressive Grocer report....

Amazon tops when it comes to trustworthiness, claims study

Amazon is viewed as the top most trusted brand, according to the 2017 National Most Trusthworthy Brands survey from The Values Institute. Costco took second place in the retailer category, followed by Target, Macy's, Walmart and Sears. The survey measured how well 40 of the largest U.S. brands connect with their customers.

Walmart leaps ahead of Amazon with Scan & Go

Walmart is getting the jump on Amazon to make checkout lanes obsolete as the world's largest retailer is rolling out a mobile app that enables to scan and pay for items without the need to wait in line, according to...

Online grocery service debuts Alexa app for hands-free voice order capability

Consumers who like to order from Stop and Shop's online Peapod grocery service can now enlist the help of Amazon's Alexa devices. The grocer is offering an “Ask Peapod” feature which allows for hands-free ordering, according to a Progressive Grocer...

How Amazon's acquisition of Whole Foods will disrupt the retail landscape

How Amazon's acquisition of Whole Foods will disrupt the retail landscape

Sethuraman Janardhanan, practice head and client partner, big data analytics, at Happiest Minds Technologies, explores the multiple synergies that have made the Amazon-Whole Foods acquisition the most notable one in retail and one which holds power to redefine many existing models.

Walmart.com, Jet.com take top spots in online fresh, packaged grocery buys

When it comes to where consumers go online to buy fresh food, Walmart.com takes the lead spot and Jet.com, which is now owned by Walmart, takes the top spot when it comes to online packaged groceries. Those are the findings...

USAA testing Amazon Alexa skill

USAA is testing an Amazon Alexa skill that will enable its customers to get answers to some of the most frequent and basic questions fielded by service representatives answering member phone calls, according to a press release. The San Antonio-based...

Study: Small retailers are making money on online marketplaces

Over 60 percent of small to mid-size businesses are attributing half, or more, of their ecommerce sales to Amazon and other online marketplaces, according to a new NetElixir study. NetElixir surveyed over 500 small to medium size business owners and...

Amazon's Whole Foods move sits well with many consumers

The acquisition of Whole Foods by Amazon is viewed as positive by 38 percent of Whole Foods shoppers and 31 percent of Amazon consumers, according to a new GfK study. The study also revealed a higher incidence of Amazon Prime...

Kagan: How Amazon is transforming retail

Kagan: How Amazon is transforming retail

As long as Amazon lets users continue to shop as they are used to, and adds a new way of thinking to the mix, Jeff Kagan believes the Whole Foods experiment could be successful.

Amazon sales spike 25% in Q2

Online mega retailer Amazon had a robust second quarter and is predicting net sales may actually best its latest financials in Q3. Second quarter sales hit $38 billion, an increase of 25 percent, and net sales should land between $39.25...

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