The 'store as a community gathering place' emerges as a way to engage customers

The 'store as a community gathering place' emerges as a way to engage customers

Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.

Consumers expect ease of use, security from bank's mobile app

Retail bank and credit card customers now prefer mobile to all other channels, but rate ease of use as a differentiator among top-performing mobile apps. Additionally, a study by J.D.

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Why Levi's isn't acting its age when it comes to retail customer experience