ComQi is a global leader providing a cloud-based Customer & Staff Engagement Technology that uses all digital touch-points - digital signage, mobile, video, touch, web, social media & IoT. Our services also include content creation, network launch & management & ongoing support. We have over 16 years of expertise & an instalVisit company showcase »
Retailers who focus on creating the “store of the future” need to be careful not to overlook the technologies that are available for deployment today.
Digital signage is transitioning quickly from a nice-to-have to a must-have for bricks-and-mortar retailers, with an astonishing 40%-plus of retailers already using the technology in their stores.
“By involving the client right up front, by being transparent throughout the process, ComQi builds trust with clients. We become trusted advisors ... and that’s when the magic happens.”
There’s no doubt that traditional retailing is facing many challenges these days, including e-commerce pressures, underperforming stores, and unwanted tenant leases.
Brick-and-mortar retailers could slow the erosion of their businesses by e-commerce platforms if they had better ways to understand shopper behavior and increase the probability of sales. The key is getting shoppers engaged with the store and brand, and borrowing on some of the techniques used by online platforms.
Hudson Group, one of the largest travel retailers in North America, has deployed a diverse set of dazzling digital displays at one of America’s busiest airports aimed at energizing the large store and driving sales and promotions, as well as adding to the customer experience.
There's been no end of stories lately about retail store closures, layoffs and bankruptcies, but the real story isn't about physical retail dying. It's about evolution and that outlook is very positive.
In an odd twist, a massive high-tech investment in omni-channel, big data and IoT is taking retailers back to the future – back to something they used to know and do well: creating relationships with their customers.
The U.S. Food and Drug Administration’s (FDA) Menu Labeling Requirement Act will go in effect on May 5th, 2017. This is bound to put some huge pressures on food establishments as this legislation requires any food service operation with 20 or more locations to have calorie counts and other nutritional information included in their menus.
To get the most out digital signage in retail settings, keep two key words in mind: Size Matters. That doesn’t mean bigger is better. What matters is using screen sizes that suit the setting, dynamics and purpose.
The retail business is again in the midst of massive transformation - with Retail 4.0 driven by advances of the cloud, big data analytics and the Internet of Things, and growing preference of shoppers for seamless experiences.
Anyone in the emerging technology business can relate to annual predictions that the next year was going to be the one in which their industry took off. People in the digital signage industry have stopped doing that - because the business did, after many years, finally take off.
Digital signage is dramatically changing how organizations are communicating, replacing bulletin boards and posters with high impact visual messaging that increases operational efficiencies and engages staff and customers.
New Thought Leadership Paper Explores How Digital Signage Reshapes Workplace Communications (Press Release)
Digital signage is dramatically changing how business communicators do their jobs, and a new position paper by the engagement technology firm ComQi looks in depth at how traditional bulletin boards and posters in workplaces are being replaced by high impact visual messaging tools that boost operational efficiencies and engage staff and customers.
Quick Service Restaurant operators are discovering how changing menus over from paper and plastic to LCD is just the start of a powerful digital makeover. This paper looks at how operators are using one sophisticated digital engagement platform to gain tangible differences in both the customer facing and staff facing areas.
The ICX Association earlier this week handed out its 2015 Excellence Awards to 14 winners in the categories of digital signage, kiosk and self-service and mobile, as applied across many vertical markets.
Visually engaging work combined with innovative technology at two highly-regarded sports and health care facilities earned ComQi top honors at the Interactive Customer Experience Association (ICX) Industry Excellence Awards, held this week in Chicago.
In this position paper, we’ll get beyond the big numbers & future forecasts to focus on one of the ways the Internet of Things (or IoT for short) really matters for a retail group – how it can start to leverage IoT-driven systems & make shopping better for its customers through seamless, effective visual messaging driven by ComQi’s EnGage platform.
Recovery and Renewal: How Spaulding Boston Uses Digital Display To Powerfully Drive Patient Experiences And The Hospital’s Brand
Spaulding Rehabilitation Hospital Boston is in the business of restoring lives – bringing people back from the trauma of injuries and illness.
Think of events as activities and actions around a store, day to day. A sophisticated platform like EnGage makes it possible to serve content based on many variables, from touching a screen or taping a phone to changing the state of a store systems. Here are some ways that retailers are using EnGage.