With today's consumers tapping devices before they hit a brick-and-mortar or hop online to shop, retailers need to ensure apps are performing well and the store network can support the expected in-store digital experience.
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Sionic Mobile, FreedomPay join forces on mobile payments, rewards
Meijer hops on scan-and-pay bandwagon
Retail closings may be on record-setting pace
Walmart building, remodeling and tapping interactive displays
Amazon offering in-home gadget service
Amazon partners with Best Buy on Amazon Fire TV strategy
Study: Consumers don't mind sharing data for a better retail customer experience
The Synchrony Trend Spotter: Five Retail Trends to Watch in 2018
The ROI of Customer Experience "Cheat Sheet" | Intouch Insight
Designing a World-Class CX Approach Whitepaper | Intouch Insight
Kroger, Sprouts Farmers Market on the future of the grocery store
Watch out Amazon Go, China's BingoBox is on the move
4 trends retailers should be prepared for this year
Personalization, physical-digital integration dominating retail innovation
Why retail cashierless checkout, a.k.a. Amazon Go, faces more than a few challenges ahead
Mobile scan-and-go shopping: Future of retail is on
Evolving payments tech challenges merchants to keep pace with shoppers' expectations
Mobile wallets: What's stopping retail consumers from jumping on the bandwagon
The ABCs of Customer Experience | Intouch Insight
The Synchrony Trend Spotter: Five Retail Trends to Watch in 2018
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