Little Caesars introduces self-service, mobile order pizza pick-up station

Little Caesars has streamlined the process of getting a pizza with a heated, self-service, mobile order pick-up station called the Pizza Portal. Customers get hot, ready pizza after they walk in the store using automated, self-service hot-holding technology. The "Reserve-N-Ready"...

Interactive customer technology: How to achieve employee buy-in

Interactive customer technology: How to achieve employee buy-in

Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.

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