Mobile proved dominant in Black Friday shopping, reveals report

Thanksgiving/Black Friday – Cyber Weekend holiday shopping produced increased retail revenue on the weekend days, delivering 32 percent growth compared to 24 percent growth in 2016, according to Salesforce holiday activity data. And despite reports that Cyber Monday would eclipse...

7 hacks for smarter, cheaper customer experience

7 hacks for smarter, cheaper customer experience

Download a free webinar and learn how top retailers are deploying successful customer experiences with the help of Salesforce.

Live webinar: Salesforce leader shares top CX hacks for retail

Live webinar: Salesforce leader shares top CX hacks for retail

Todd Enders, VP of product marketing for Salesforce Service Cloud, shares insight and tips to unlocking rewarding customer experiences that will drive sales and customer loyalty in a live one-hour event April 25.

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