Confirmit enables organizations to develop and implement Voice of the Customer, Employee Engagement and Market Research programs that deliver insight and drive business change. We give retail organizations a competitive edge by providing software and services that help them listen to, analyze, and act on data collected from customers, employees and the wider market. Data from the companies’ existing business systems (CRM, Finance, HR, etc.) can be integrated to create a holistic view of the customer and market that enables organizations answer pressing questions, improve customer loyalty, and drive profits.
Confirmit’s customer engagement model provides the power to listen to the Voice of the Customer, integrate it with financial, operational and free-form text data to generate powerful insight, and take action that will deliver effective business change and create competitive advantage.
Products and Services
|Confirmit Horizons is a flexible, multi-channel software platform for Customer Experience, Employee Engagement and Market Research programs. It provides you with a one-stop, feature-rich solution to gain maximum value and insight from all your feedback and research projects. Learn more »|