ICX Association

ICX Association helps its Supplier Members build collaborative relationships with brands by educating them on how and why your solutions make the difference in creating amazing experiences for their customers.

Benefits of membership include:

  • Establish your credibility and leadership.
    Members gain increased visibility and brand awareness in the marketplace with a variety of opportunities to demonstrate their expertise and thought leadership.
  • Connect with CX managers from leading B2C brands.
    Our membership includes retailers, restaurants, banks and other consumer brands. Even brands that aren’t members will often reach out to us to direct them to suppliers who can help them.
  • Build powerful strategic partnerships.
    Few companies can do it all. So your ability to serve your clients will often depend on your ability to partner with suppliers who complement what you do.
  • Access members-only resources.
    The ICX Association website (icxa.org) includes a restricted area where members can access a variety of industry reports that aren’t available to the general public.
  • Enjoy discounts on event sponsorships, advertising and premium reports.
    ICX Association is affiliated with many industry events and websites that offer discounted rates to Association members.

Learn more about Supplier Membership

Products and Services

Interactive Customer Experience (ICX) Summit

The annual ICX Summit is where some of the best and brightest players share their knowledge, visions and forecasts along with new product  innovation shaping the future. Learn more »

Elevate Awards

Elevate Awards honor the interactive technology installations that are setting the standard in elevating the customer experience. Learn more »

Brand Membership

As a Brand Member, you will have access to a variety of resources to help you choose and implement the best technology for engaging your customers. Learn more »

Contact Info

13100 Eastpoint Park Blvd.
Louisville, KY 40223


Interactive Customer Experience Association (ICX Association)