NetSuite

BUILD YOUR BUSINESS AROUND YOUR CUSTOMERS, NOT CHANNELS

NetSuite is a leading commerce solution provider, helping merchants manage their business with a unified cloud based platform. As the only cloud solution to unify ecommerce and in-store with your core operational business systems—inventory and order management, CRM, business intelligence, marketing and financials—NetSuite enables businesses to provide more relevant and personalized customer experiences while streamlining operations, better managing suppliers and stock, speeding fulfillment and improving customer service.

Successful businesses have moved beyond the limits of individual channels and touchpoints to deliver true omnichannel shopping and service experiences. With an infrastructure that unifies business applications and provides a single source of item, inventory, customer and order data, it’s possible to create seamless, channel-agnostic, personalized experiences.

  • DELIVER INNOVATIVE CUSTOMER EXPERIENCES
    Rapidly create unique, personalized and compelling mobile, web and in-store experiences that differentiate your brand and exceed customer expectations.

  • GET A 360° CUSTOMER VIEW
    Provide consistent and personalized cross-channel experiences, targeted marketing and superior customer service with a single view of all customer interactions and transactions across all touchpoints and channels.

  • INTELLIGENTLY MANAGE ORDERS AND INVENTORY
    Meet customer expectations to buy, fulfill and return goods anywhere while maximizing profitability. It’s easy when you have centralized order management and a single view of inventory across all channels and the supply chain.

  • UNLIMIT YOUR POTENTIAL FOR GROWTH AND EXPANSION
    Be ready to respond to opportunities by quickly deploying sites for multiple business models, channels, brands, countries, currencies and languages, all on the same platform.

  • RUN YOUR BUSINESS ON A SINGLE UNIFIED PLATFORM
    With a cloud-based infrastructure that unifies business applications and provides a central repository for order management and customer, item and inventory data, create seamless, brand experiences.

Today’s customers expect consistent and highly personalized shopping experiences, regardless of channel or touchpoint. Satisfying that desire builds loyalty, deepens relationships and grows your business. Yet most businesses don’t have the infrastructure to provide this kind of customer experience.

Those companies are often burdened with a mix of legacy systems and new channel technologies that are siloed and produce redundant data. They lack the real-time inventory visibility and order management across channels needed to offer customers a “buy anywhere, get anywhere” experience. Trying to synchronize critical inventory and customer data with customer-facing systems is almost impossible. The result: business inefficiency, customer frustration and brand discontent.

Products and Services

CUSTOMER RELATIONSHIP MANAGEMENT

With NetSuite Customer Relationship Management (CRM) running as an integral part of your commerce platform, you get unprecedented visibility into your customers’ browsing and shopping activities. Learn more »

ORDER MANAGEMENT

NetSuite Order Management provides the capabilities to meet and exceed rising customer expectations for omnichannel fulfillment while boosting profitability and enabling you to effectively scale your business. Learn more »

INVENTORY MANAGEMENT

Optimize your inventory and your supply chain to speed delivery time, increase sales, improve inventory turn and deliver the products your customers want when they want them. Learn more »

REAL-TIME FINANCIALS AND ACCOUNTING FOR RETAILERS

Streamline financial processes and planning and increase insight into the financial side of your retail enterprise with a fully integrated financial management system that allows you to improve organizational efficiencies and grow the business. Learn more »

POINT OF SALE

SuiteCommerce InStore provides retailers with a solution that unifies the physical and digital shopping experiences within a single, cloud-based commerce platform. Learn more »

ECOMMERCE

NetSuite SuiteCommerce is an ecommerce platform that easily adapts and scales to the unique selling and buying scenarios your specific industry needs. Learn more »

BUSINESS INTELLIGENCE

NetSuite enables you to manage your entire retail enterprise with key metrics so you can make timely, fact-based decisions with dashboard analytics and retail reporting. Learn more »

COMMERCE MARKETING

The Bronto Marketing Platform uses data, such as carts, orders and product details to create automated, personalized post-purchase campaigns, abandoned cart campaigns, loyalty programs, cross- and up-sells, and more. Learn more »
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