BUILD YOUR BUSINESS AROUND YOUR CUSTOMERS, NOT CHANNELS
NetSuite is a leading commerce solution provider, helping merchants manage their business with a unified cloud based platform. As the only cloud solution to unify ecommerce and in-store with your core operational business systems—inventory and order management, CRM, business intelligence, marketing and financials—NetSuite enables businesses to provide more relevant and personalized customer experiences while streamlining operations, better managing suppliers and stock, speeding fulfillment and improving customer service.
Successful businesses have moved beyond the limits of individual channels and touchpoints to deliver true omnichannel shopping and service experiences. With an infrastructure that unifies business applications and provides a single source of item, inventory, customer and order data, it’s possible to create seamless, channel-agnostic, personalized experiences.
- DELIVER INNOVATIVE CUSTOMER EXPERIENCES
Rapidly create unique, personalized and compelling mobile, web and in-store experiences that differentiate your brand and exceed customer expectations.
- GET A 360° CUSTOMER VIEW
Provide consistent and personalized cross-channel experiences, targeted marketing and superior customer service with a single view of all customer interactions and transactions across all touchpoints and channels.
- INTELLIGENTLY MANAGE ORDERS AND INVENTORY
Meet customer expectations to buy, fulfill and return goods anywhere while maximizing profitability. It’s easy when you have centralized order management and a single view of inventory across all channels and the supply chain.
- UNLIMIT YOUR POTENTIAL FOR GROWTH AND EXPANSION
Be ready to respond to opportunities by quickly deploying sites for multiple business models, channels, brands, countries, currencies and languages, all on the same platform.
- RUN YOUR BUSINESS ON A SINGLE UNIFIED PLATFORM
With a cloud-based infrastructure that unifies business applications and provides a central repository for order management and customer, item and inventory data, create seamless, brand experiences.
Today’s customers expect consistent and highly personalized shopping experiences, regardless of channel or touchpoint. Satisfying that desire builds loyalty, deepens relationships and grows your business. Yet most businesses don’t have the infrastructure to provide this kind of customer experience.
Those companies are often burdened with a mix of legacy systems and new channel technologies that are siloed and produce redundant data. They lack the real-time inventory visibility and order management across channels needed to offer customers a “buy anywhere, get anywhere” experience. Trying to synchronize critical inventory and customer data with customer-facing systems is almost impossible. The result: business inefficiency, customer frustration and brand discontent.