Lyle Bunn

is North America’s longest serving analyst, advisor and educator in North America’s Dynamic Media industry. He serves on the BrainTrust of RetailWire.com, as Chair of the Center for Digital Experience and was nominated as the Elevate Awards Customer Experience Influencer of the Year.

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Customer experience is defined at new levels during ICX Summit 2017

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

Putting customer experience analysis into action

Customer-focused organizations shared insights and best practices at the fifth annual Customer Experience Strategies Summit.

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