Tiffany & Co. beating Amazon in consumer passion

Amazon may hold the highest awareness among consumers, but Tiffany & Co. is the most passionately and positively discussed brand.

Video highlights of CONNECT Mobile Innovation Summit

Video highlights of CONNECT Mobile Innovation Summit

This video highlights reel of the CONNECT Mobile Innovation Summit reveals opportunities for enterprises to leverage mobile and digital channel in everything — from building out a brand to boosting sales and enhancing customer experience and engagement.

There's still time to hit CONNECT 2015: An industry event not to miss

There's still time to hit CONNECT 2015: An industry event not to miss

Don't miss an opportunity to hear from experts, retail and restaurant leaders on everything from mobile payment to technology innovation.

Vibes introduces personalized push messaging for brands

Mobile marketing firm Vibes has announced the release of personalized Push Messaging, integrated with Catapult, its mobile relationship management platform for brands.

Retailers still far from 'omni-channel maturity'

Retailers have barely reached the halfway mark in their journey to omni-channel maturity, according to the results of a new report from Starmount and Retail Systems Research.

Pizza Hut, Firehouse Subs, Atlanta Falcons, McAlister’s Deli executives to speak at CONNECT Mobile Innovation Summit

Networld Media Group has announced the slate of panelists for the "C-Level Roundtable" closing general session at the 2014 CONNECT Mobile Innovation Summit in Chicago on Aug. 20. Panelists include: Baron Concors, Chief Digital Officer, Pizza Hut Don Fox, Chief...

New RSR report finds the potential in retail emails

In a new report available today, “Retail’s Email Moment: How Personalization Can Revitalize Retailers’ Email Strategy,” RSR Research analysts Nikki Baird and Steve Rowen explore email’s omnichannel opportunity. Sponsored by CQuotient, the report examines email’s ability to serve as a...

CONNECT 2014 Mobile Innovation Summit announced for retail and restaurant industries

With a slogan of "Think Mobile First," Networld Media Group properties and will join forces to convene the fourth annual customer experience gathering. This year, the CONNECT 2014 Mobile Innovation Summit takes place August 18-20 at the Sofitel...

TrendSource to begin RCE blog series

TrendSource attended the Retail Customer Experience Executive Summit in San Diego last month, and returned with invaluable insight from some of the nation's leading customer experience experts on how to effectively engage and retain customers, the company said in a...

AT&T to share customer experience insights at San Diego summit

In 2012, AT&T opened the doors to its first and only brand flagship store. This space is designed to showcase the best of the brand through interactive and hands-on customer experiences.

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Franchise leaders share secrets of success and where customer experience plays in