How to Select a Customer Experience Platform for Maximum Impact | Intouch Insight

How to Select a Customer Experience Platform for Maximum Impact | Intouch Insight

An effective customer experience (CX) approach pays for itself by creating significant opportunities for profit and growth. This whitepaper will show you what to look for when selecting a customer experience management platform. Download the free white paper today.

Type: White Paper

Sponsor: Intouch Insight


2018 Holiday Retail Outlook

2018 Holiday Retail Outlook

Reach more customers this holiday season and build lasting loyalty all year!

Type: White Paper

Sponsor: Alliance Data Systems, Inc.


Disputing Chargebacks: A Guide for eCommerce Merchants

Disputing Chargebacks: A Guide for eCommerce Merchants

In the competitive world of eCommerce, online retailers must provide an optimal customer experience or risk losing business. But many are seeing their hard-earned revenue fall victim to costly credit card chargebacks.

Type: White Paper

Sponsor: Riskified LTD


Coffee Hour Webinar with Love's

Coffee Hour Webinar with Love's

Looking to keep their 20,000+ employees out of the back room and on the store floor, Love’s turned to mobile-ready training guides to standardize operations across the US. Hear from Eric Roth, Head of Learning & Development at Love's, in this on-demand webinar.

Type: White Paper

Sponsor: Inkling


Store Communication & Execution Platform: Self-Guided Virtual Tour

Store Communication & Execution Platform: Self-Guided Virtual Tour

Connect your retail store teams with the resources they need to get work done right. Take a quick, self-guided tour of our retail platform.

Type: White Paper

Sponsor: Inkling


A Retail Operations Guide to Execution Success

A Retail Operations Guide to Execution Success

Learn three tips to improve productivity and promote flawless execution with your in-store employees.

Type: eBook

Sponsor: Inkling


[WEBINAR] The Future of Retail: How to Empower Store Associates with Mobile Apps on iPad & Reinvent the In-Store Experience

[WEBINAR] The Future of Retail: How to Empower Store Associates with Mobile Apps on iPad & Reinvent the In-Store Experience

Download this webinar to listen in on a discussion with industry experts from Tulip Retail and CompuCom. We speak on how to transform and elevate the store experience by empowering store associates with mobile technology.

Type: Webinar

Sponsor: CompuCom Systems Inc.


Chargeback Resource Guide

Chargeback Resource Guide

When a cardholder sends a chargeback dispute to their bank, they are requesting that the cost of a transaction on their credit statement to be refunded to them. This is because they believe the transaction is invalid.

Type: White Paper

Sponsor: Clearent


The Curious Connection of Stage Lights  and Customer Engagement

The Curious Connection of Stage Lights and Customer Engagement

“By involving the client right up front, by being transparent throughout the process, ComQi builds trust with clients. We become trusted advisors ... and that’s when the magic happens.”

Type: White Paper

Sponsor: ComQi, Inc.


Retail Business Solutions of the Future

Retail Business Solutions of the Future

The future of retail is all about personalized experiences.

Type: Case Study

Sponsor: Advantech Corp


What Is The Future Of Retail?

What Is The Future Of Retail?

The future of retail is all about personalized experiences. How do we improve service quality? How do we achieve zero costumer complaints in each store? How do we help shoppers enjoy every moment in Carrefour Taiwan stores? See what happens when Advantech, Intel and Carrefour Taiwan team up.

Type: Case Study

Sponsor: Advantech Corp


[WEBINAR] Why Artificial Intelligence (AI) Is Essential to Your Customer Care Strategy in 2018 and Beyond

[WEBINAR] Why Artificial Intelligence (AI) Is Essential to Your Customer Care Strategy in 2018 and Beyond

In this webinar, Mark Beccue, Principal Analyst at Tractica, and Jane Price, VP of Marketing at Interactions, host an interactive dialog that examines how AI is being implemented in the retail customer care space. Download now!

Type: Webinar

Sponsor: Interactions LLC



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Nothing is more memorable than good customer service – except, perhaps for poor customer service. Learn how to motivate and empower your staff to make your customers feel every bit as important as they are.

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