The Digital Store Platform: Better data for survival in a customer-centric world

As your business grows you, too, may be looking for ways to enhance the customer experiences you provide. Proven methods include solutions that enable you to reliably provide order fulfillment, to create an engaging loyalty program, and to offer relevant promotions.

Type: White Paper

Sponsor: CitiXsys


Creating customized 1:1 personal journeys for drivers

Driving has been one of the last areas of human activity to remain outside the reach of the internet. Now, with 4G LTE modems being deployed in cars, there are enormous opportunities for retailers, restaurants, hotels and other service providers to interact with drivers.

Type: White Paper

Sponsor: General Motors OnStar Business Driver


Drive the moment: How the connected car can drive your business

OnStar recognizes the value of its connected driver base, and has created a group through OnStar Business Driver to address the opportunity for third parties wanting to make these connections.

Type: White Paper

Sponsor: General Motors OnStar Business Driver


Title: World Leading Touch Solution Provider

General Touch Co., Ltd, founded in 2001, located in Chengdu, Sichuan, China, is a world leading provider of touch solutions, which has been engaging in research and innovation of touch technology since established.

Type: White Paper

Sponsor: GeneralTouch Technology Co.


Well-Educated Customers Become Loyal Customers

Total Wine & More learned early on that good marketing shouldn’t try to “out-smart” consumers in an effort to get them to buy. Instead, Total Wine & More educates their customers about their many product choices, which in turn helps to earn their loyalty.

Type: Case Study

Sponsor: Hughes


Bon-Ton Harnesses the Power of Omni-Channel Retailing with HughesON

Retailers are increasingly launching omnichannel strategies to provide a seamless shopping experience across in-store and online channels. A digitally enhanced store experience can give retail chains a big advantage over Amazon and other online-only competitors.

Type: Case Study

Sponsor: Hughes


Webinar: Managing the Holiday Rush: Harnessing Self-Service for Improved Customer Care

In 2015, retail sales increased by 3 percent while online stores sales increased by 9 percent. During the months of November and December, sales spiked dramatically – driving 30 percent more ecommerce revenue than during non-holiday months.

Type: Webinar

Sponsor: Interactions LLC


SlabbKiosks Collaborate to Provide Educational Support through Kiosks

EDUCATION SERVICE CENTER, REGION 20 (ESC 20) is one of 20 regional education service agencies within Texas which assist school districts in improving student performance and increasing the efficiency and effectiveness of school operations.In 2010, the Center was looking for a solution to offer their clients online access.

Type: Case Study

Sponsor: SlabbKiosks


It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)


mPOS 101

What merchants need to know about mobile point-of-sale technology.

Type: Guide

Sponsor: Mobile Payments Today


The Retail Customer Evolution

For those who think online and mobile shopping are leading to the demise of physical retail stores, think again. 75% of purchases are still being made in-store.

Type: White Paper

Sponsor: Time Trade Systems Inc.


How Mystery Shopping can Supercharge Your Marketing and Training

By dramatically improving product quality and the customer experience, mystery shopping could be called the ultimate brand insurance.

Type: White Paper



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Nothing is more memorable than good customer service – except, perhaps for poor customer service. Learn how to motivate and empower your staff to make your customers feel every bit as important as they are.

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