Benefits of Bill-Payment Kiosks for Customers

With a self-service application to pay bills, a service provider can save money, boost payment rates and create a better customer experience.

Type: Special Report

Sponsor: U.S. Payments

Building Multi-Channel Customer Satisfaction and Loyalty

Many retailers measure customer satisfaction based solely on the point of sale, but satisfaction and loyalty are often strongly cemented – and potentially damaged – by other stages of the customer experience. A multi-channel retailer that truly understands the value...

Type: Case Study

Sponsor: CFI Group USA, LLC

2015 Retail Customer Experience Top 100

Consumers weigh in on the top brands in four categories, including overall customer experience.

Type: Special Report

How Automated Retail Can Increase Profits and Improve the Customer Experience

Traditional retailers are facing challenges from a hose of new channels, and it's critical for them to adapt to survive.

Type: White Paper

4 Steps to Make the Most of your Guest Mobile Wi-Fi

If you’re not on board with Guest Mobile Wi-Fi, chances are good you’ll get left in the digital dust. As Wi-Fi proliferates and shoppers expect nothing less than convenient access and easy engagement, it creates a series of questions for brick-and-mortar retailers.

Type: White Paper

Reducing Credit Card Fraud: Three Steps for Successful EMV Implementation

Partnering with vendors can help retailers and restaurant operators increase payment security.

Type: White Paper

How to Improve ATM Profitability and Overcome Interchange Fee Increases

IADs can offer value-based service to merchants to build new income and customer loyalty.

Type: White Paper

Mobile Best Practices for Retailers

Immediate. Relevant. Effective. Mobile messaging is the single most likely media channel with which consumers will engage.

Type: White Paper

Starmount Connect Fact Sheet

Starmount Connect™ provides an open shopper engagement platform that helps you deliver a more positive customer experience and save the in-store sale. Through Connect, sales associates and customers can use any device to access comprehensive, product-related information from the Web...

Type: Fact Sheet

Increasing Guest Satisfaction with Productivity-Based Scheduling

Having the right employees at the right time can be a critical component of success.

Type: White Paper

Zebra – Retail Solutions eBook

When you tag it, you can see it, measure it, and learn from it. Tagging gives you visibility into your business so you can make the right decisions, at the right time, with the right information. Find out more from Zebra.

Type: Brochure

The Bargain! Shop Updates Product Pricing in Seconds with In-Aisle Printing

The Bargain! Shop (TB!S) is a rapidly expanding, Canadian-owned retail chain with over 250 stores, located mainly in smaller communities and neighborhoods across the country. It carries a wide range of brand-name quality products for the home and family: electronics,...

Type: Case Study