Retail Printing Solutions

Retail Printing Solutions

Savvy retailers rely on Zebra’s thermal printers and supplies to help reduce operating and labor costs and build customer loyalty. That’s likely why many of the largest U.S. retailers have installations of more than 1,000 Zebra® printers each, and most of the top U.S. retailers use Zebra mobile printers.

Type: Brochure




Webinar:  Connecting contact center, social and web interactions to create superior customer service

Webinar: Connecting contact center, social and web interactions to create superior customer service

It’s not about product price, it’s about customer relationships. It’s about every interaction you have with your customer during their life cycle. And, with an increasing number of interaction points, such as social media, it gets more complicated.

Type: Webinar




Five Best Practices to Retain High-Quality Employees

Five Best Practices to Retain High-Quality Employees

The cost of losing a seasoned employee can run into the thousands of dollars. Taking a few simple steps can mean a significant boost to the bottom line.

Type: White Paper




Integrating Social Media into Customer Service

Integrating Social Media into Customer Service

Although there are more ways than ever before to engage with customers, keeping track of all of those conversations and providing a consistent message can pose a challenge.

Type: White Paper




Webinar:  Turning Website Visitors Into Customers By Building Trust Online

Webinar: Turning Website Visitors Into Customers By Building Trust Online

People do business with those whom they trust. On the Internet, this is particularly true. If you can build more trust with your customers, your revenues can soar.

Type: Webinar




7 Billion People helps business build rapport with their customers in the online buying process

7 Billion People helps business build rapport with their customers in the online buying process

When customers experience rapport, person-to-person or online, evidence shows conversions, average cart sizes, depth of visits, and return visits go up, but when they experience dissonance, conversions and engagement suffer; 7 Billion People provides that rapport.

Type: White Paper




Exceptional Service: Customer experience, self-service and the human interaction

Exceptional Service: Customer experience, self-service and the human interaction

Despite the importance the customer experience has on many corporate agendas, the state of customer experiences in many, if not most, organizations remains poor. For all the talk about customer focus and concern for customers, many companies do not demonstrate real caring for those people who actually keep them in business.

Type: White Paper




Drugstore.com uses live chat, email management to improve customer experience, revenue

Drugstore.com uses live chat, email management to improve customer experience, revenue

Drugstore.com utilizes a solution from RightNow Service, which includes Web self-service, agent desktop, live chat, email management and voice for order tracking.

Type: Case Study




Choosing the right call center

Choosing the right call center

Many U.S. companies are choosing Canada as their cost-effective and high-quality cell center outsourcing partner.

Type: White Paper




Retain online customers with back-to-basics approach

Retain online customers with back-to-basics approach

Are fancy graphics and content overload distracting your browsers from finding what they need? Are your customer service channels delivering the extra level of support your visitors need during times of confusion?

Type: White Paper




Best Buy Gives Field Technicians a Powerful Solution for Scheduling and Routing

Best Buy Gives Field Technicians a Powerful Solution for Scheduling and Routing

Best Buy needed a more efficient approach to scheduling and routing for its Geek Squad brand.

Type: Case Study




Retailer drives multiple applications on in-store kiosks

Retailer drives multiple applications on in-store kiosks

A top-three general merchandise retailer with over 1,400 stores nationwide has a history of using technology to drive sales, improve customer service, and create a sustainable competitive advantage over a larger and more aggressive rival.

Type: Case Study





View all Topics View by Company
Nothing is more memorable than good customer service – except, perhaps for poor customer service. Learn how to motivate and empower your staff to make your customers feel every bit as important as they are.

News