This year at NRF, Inclusion brought some highlights from its New York Experience Lounge. Although the "Big Show" has come and gone, the Lounge itself is still open for visits for a limited time, at the company's headquarters at Broadway and Houston.
Bluetooth Low Energy (BLE) and Near Field Communications (NFC) are playing a key role in helping mobile technologies redefine how businesses and consumers engage with one another.
The fitting room is the crucial place where a customer decides whether to make a purchase. But most of the time, the customer is alone behind a curtain when that decision is made, without support or assistance from the retailer....
Attendees made good use of social media at this year's BIG Show.
We will have 40 trillion gigabytes of data by 2020. What are we going to do with it?
From low-bandwidth video to eco-friendly communication, the tablet will transform retail even more than it already has.
A creative director offers three ways to do more with your in-store screens.
A digital signage integrator offers a look ahead to the future of omnichannel and brick-and-mortar retail.
At this year's Customer Engagement Technology World, BrightLogic showed its Active Floor, which combines a splashy user experience with deep data analytics on how customers are interacting with it.
Distraction is the name of the game when it comes to a waiting line.
Retailers can comply with best practices for customer privacy while still ensuring the best holiday shopping experience.
Digital signage is playing a leading role in this year's Saks Fifth Avenue holiday display in New York City.
Nanonation CEO Brian Fairfield demonstrated the company's new interactive entertainment system, designed for use in restaurant and retail environments, at this year's Consumer Engagement Technology World event.
Retail strategist discusses how to bring certain characteristics of the e-commerce world to the brick-and-mortar store.
Survey data reveals an across-the-board increase in all showrooming behaviors.
Before the proliferation of digital media, a primary way of learning about new products was through magazine articles and ads. To remember the cool stuff or great offers, people literally tore out the ads and coupons.
Consumers are increasingly turning to their smartphones and tablets for specific retail activities.
Wouldn't it be great if all you had to do to create an awesome interactive experience was copy what we see in the movies?
The "false paradigm of showrooming" will only distract retailers from the real task at hand.
As consumers shift many of their purchases online, will physical retail stores even have a reason to exist? That’s the difficult question AT&T retail executives asked themselves two years ago as they began a process to redesign and reinvent all...