Opinion: The right way to do in-queue merchandising

Opinion: The right way to do in-queue merchandising

If customers are distracted as they wait, the perception of how long they wait decreases, and overall satisfaction increases.

Create powerful retail experiences with digital signage

Create powerful retail experiences with digital signage

Digital signage helps retailers create immersive retail experiences for shoppers that can increase sales and improve ROI.

Digital signage and the shopper's path (Commentary)

Digital signage and the shopper's path (Commentary)

A digital signage expert looks at the convergence of mobile phone data and smart digital signage in mapping shopper paths.

Best Buy invests 50,000 hours in employee training on Windows 8

Best Buy invests 50,000 hours in employee training on Windows 8

The radical new operating system is leading to the kind of products that people need to see and touch.

Minnie Mouse does the catwalk at Barneys NY (Video)

Minnie Mouse does the catwalk at Barneys NY (Video)

Barneys flagship store in NYC installs an eye-catching electronic window display for the holiday shopping season.

Are your QR codes gathering dust?

Are your QR codes gathering dust?

Retailers need to use QR codes to deliver something of value to consumers.

Smart signage, smart phones and smart retailing (Commentary)

Smart signage, smart phones and smart retailing (Commentary)

A longtime digital signage pro takes a look at how smart signs and smartphones work together to make for smart retail.

C-store chain Wawa goes digital

C-store chain Wawa goes digital

After a successful pilot, the chain is rolling out digital signage to all of its more than 600 locations across the U.S.

The new 'super shopper' and the fate of bricks and mortar retail

The new 'super shopper' and the fate of bricks and mortar retail

Despite the mobile boom, 90 percent of consumers still embrace the physical store when making retail purchases.

Samsung's stores missing a page from Apple's playbook

Samsung's stores missing a page from Apple's playbook

My grueling travel schedule does not permit me to get out and see retail stores in Seoul. But since South Korea is the home of Samsung, I thought it would be appropriate to share observations on Samsung's new flagship "Experience Store" that just opened in Australia.

Macy's novel approach to rolling out mobility in 800 stores

Macy's novel approach to rolling out mobility in 800 stores

Unless you have been living under a rock lately, you'll know that showrooming is one of the hottest topics in retailing. Consumers are increasingly using their smartphones to shop online for better deals while standing in the store aisle.

What would happen if all the store signs were removed?

What would happen if all the store signs were removed?

Ever look around a store and notice all the signs? At least in technology stores you can't miss them. There seems to be a plethora of signs touting the latest technology, promotions ...

Skype Station digital signage kiosks taking off

Skype Station digital signage kiosks taking off

Estonian tech company says new Skype-capable kiosks will drive traffic and ad revenue for customers.

How to integrate digital for a great multichannel experience

How to integrate digital for a great multichannel experience

Blending digital channels into a company's overall multichannel approach requires changes beyond the sales force.

Microsoft's new technology could be a mood lifter

Microsoft's new technology could be a mood lifter

If there is one thing I have learned during my years in marketing, it is that it's a lot easier to engage a happy person than an angry one. So when news recently broke that Microsoft had filed patents for...

Vending kiosks providing retailers variety of solutions

Vending kiosks providing retailers variety of solutions

From dispensing products to tracking consumer behavior, vending kiosks are the new go-to retail solution.

Retail tech heats up to beat holiday shopping lockdown

Retail tech heats up to beat holiday shopping lockdown

Behind-the-scenes prep for the holidays is underway, with digital signage and engagement tech on the upswing.

Why tablets are so compelling to kids ... of all species

Why tablets are so compelling to kids ... of all species

The twins absolutely love their iPad. They can't get enough time on it.

New technology allows buttons to pop up from touchscreens

New technology allows buttons to pop up from touchscreens

Tactus Technology has debuted a haptic user interface with physical buttons that rise up from a touchscreen surface.

How to design your own solar-powered QR codes

How to design your own solar-powered QR codes

A step-by-step on how to pull off your version of Emart's innovative marketing campaign.

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Surviving the retail revolution: 2018 will be a wild ride